Front Desk Coordinator I

Chapel Hill, NC, USA ● Durham, NC, USA ● Mebane, NC, USA ● Roxboro, NC, USA Req #3961
Monday, May 22, 2023

We are looking for a Front Desk Coordinator I to join our Smith & Heymann Orthodontics team in Durham, Chapel Hill, Mebane, and Roxboro, NC.

If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 20 states. At Smile Doctors, we excel at providing exceptional patient care.

What We Offer 

  • Competitive salary
  • Medical, dental, vision and life insurance
  • Short and long-term disability coverage
  • 401(k) plan
  • 3 weeks paid time off in your first year + paid holidays
  • Discounts on braces and clear aligners for you and your family members

What You’ll Do

  • Welcomes visitors to the practice and provides information about clinic features
  • Answers, screens, and routes incoming calls and takes messages as needed
  • Checks-in and collects general information from patients on their first visit
  • Verifies insurance information
  • Notifies clinicians of patient arrival and readiness
  • Makes appointments for returning patients as necessary
  • Prints/reprints appointment reminders and school/work excuses
  • May make changes to the patient schedule as necessary
  • Coordinates payment arrangements or account resolution
  • Receives, stores, and delivers shipments and mail
  • Takes payments and posts to account
  • Updates charts and patient information
  • Drives internal marketing initiatives and fosters participation from everyone


What You’ll Need

  • High School Diploma or equivalent required
  • One (1) year of administrative experience preferred
  • Bilingual in Spanish a plus, but not required
  • Basic knowledge of Microsoft Office

This is the perfect opportunity to grow with an expanding organization! Apply today!

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization.  We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.

Other details

  • Job Family Doctors
  • Job Function Clinic
  • Pay Type Hourly
  • Travel Required No
  • Required Education High School
Location on Google Maps
  • Chapel Hill, NC, USA
  • Durham, NC, USA
  • Mebane, NC, USA
  • Roxboro, NC, USA