Resident Monitor

1863 Capital Blvd, Raleigh, NC 27604, USA Req #22542
Thursday, September 22, 2022

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a full-time, second-shift (evenings), Resident Monitor at The Center of Hope; located in Raleigh, North Carolina. 


Job Summary

Accepts and processes residents staying in a housing facility overnight; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that the housing facility is maintained in a neat and proper order.


Knowledge, Skills and Abilities

Knowledge of general office procedures and practices. Knowledge of basic record keeping practices and procedures. Ability to communicate effectively with clients in order to control, lead, and motivate behavior. Ability to work with the public encompassing all types of behaviors. Ability to work independently and with limited supervision while enforcing established policies and procedures.


Education and Experience

High school diploma or G.E.D. and one year experience performing security or social service work preferred,


any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.


Licenses and Certifications



Physical Requirements and Working Conditions

Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action. Ability to perform combinations of sitting, standing, and walking on a frequent change basis.  Distance of travel is usually within the same building. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.


Work is performed in a shelter environment where there may be physical discomforts associated with temperature variations, odors, violence, noise, disease, and/or dust under mildly unsafe and uncomfortable conditions.


Additional Information

Health insurance, including dental and vision, eligibility after 90 days of employment.


Paid time off available after six months of employment.


Pension Contribution and Vacation Pay available after first year of employment. 


All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.


Application Submittal Period: 9/22/22 – 9/30/22


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!

Other details

  • Job Family NSC-NON-EXEMPT
  • Job Function Housing
  • Pay Type Hourly
  • Hiring Rate $13.52
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Location on Google Maps
  • 1863 Capital Blvd, Raleigh, NC 27604, USA