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Position Overview Ensure that Information Technology (IT) products and services are delivered in a manner that meets expectations and achieves the highest level of customer satisfaction and value possible. Provides support throughout the entire IT department for hardware, software, networking, and security. Additionally, the Quality Analyst is required to keep abreast of new technologies and industry trends and incorporate these when appropriate. This position provides internal updates to co-wor ...Read more about Manager, Quality AssuranceMore
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The Learning Facilitator leads classes, workshops, and training events centered around employee growth and professional development. This role will also be responsible for administering the mentoring programs and communications to employees on course and program completion. Reporting to the Senior Manager of Learning and Development, this position will support the organization in achieving goals and objectives through learning aligned with our mission, core values, and KPIs. KEY RESPONSI ...Read more about Learning FacilitatorMore
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The Data Service Quality Specialist role is to ensure that the services and insights provided by the Enterprise Data Operations Strategy team (EDOS) are consistent, are of the highest quality along with determining the performances measures, quality of work produced, constantly/consistently track the quality of work being produced by EDOS. The Data Service Quality Specialist is responsible for maintaining and enhancing the delivery accuracy and of work product quality of EDOS and will play a c ...Read more about Data Service Quality SpecialistMore
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Position Overview The Product Owner will apply methodologies to drive product delight and delivery from initiation through implementation to ensure successful delivery of features. This position will work across the organization to engage appropriate internal and external partners to assure successful analysis, option determination and tactical execution. Essential Functions Responsible for defining and adapting the product vision resulting in success of product and providing metrics to de ...Read more about Product OwnerMore
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Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children with an emphasis on families who lack the information and financial resources to access these options. By pursuing this mission, we help public education fulfill the promise of equal opportunity. Position Overview Works with the development team to ensure that fundraising goals required to fund the Step Up For Students Tax Credit Program in Florida are met or exceeded. Thi ...Read more about Development Officer IIMore
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Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children with an emphasis on families who lack the information and financial resources to access these options. By pursuing this mission, we help public education fulfill the promise of equal opportunity. Position Overview The Workforce Manager is responsible for managing Forecasting and Resource Planning for ~1,000 Customer Service employees in voice, email, chat, social, and back- ...Read more about Workforce ManagerMore
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Position Overview The Senior Production Application Support Engineer will be responsible for monitoring, triage, and support of our production software applications, and serves in a technical research and support role responsible for the analysis of business processes to determine, recommend and implement technical solutions. This position is directly responsible for research triage, and software engineering aspects of one or several organization platform(s), while working with the infrastruct ...Read more about Senior Engineer, Production Application SupportMore