Entry Level Key Desk Coordinator

GLS North America, 3300 General Motors Road, Milford, Michigan, United States of America Req #202
Wednesday, September 13, 2023

We are proud to be part of a family-owned and operated tradition dating back to 1948, when Richard Fischer opened Suburban Motors as a single-point Oldsmobile dealership in Birmingham, MI. In April 2021, Suburban sold its dealership operations and non-dealership business operations remained under the sole direction of the Fischer family and Suburban Automotive Services was born. Suburban Automotive Services is the parent company for four distinct business verticals: Suburban Accessories, GLS North America, Competitive Vehicle Services and The Paint Shop.


GLS NA is an award-winning Tier 1 automotive supplier providing unique solutions for an amazing list of clients transforming the auto industry. With over 11 years of customer satisfaction, our company has established itself as a leading provider in vehicle management with a current portfolio of over 90,000 vehicles. Our expertise extends beyond just vehicle management as we provide support for over 1,100 shows and events. With 18 locations spanning across North America, we are equipped to serve 8 major automotive brands and counting.

Our diverse capabilities set us apart from the competition and allow us to provide a comprehensive solution. From advertising and marketing support to custom IT solutions, we've got you covered. Our garage services, event coordination, and company vehicle operations ensure seamless operations. We also offer specialty paint services and historical fleet management for those looking for something unique. Our engineering support rounds out our offerings, providing our clients with the confidence to support complex jobs. 
Our values are encapsulated by the acronym DRIVEN (Dedicated to service, relationship focused, versatile in our thinking, high standards for excellence and accountable (notable) for our actions).

Why Work for Us:
  • Multiple benefits package options that include medical, dental, vision, and disability options.
  • 401K program with company match.
  • Company stability with over 70 years of proudly serving the community.
  • Team member values driven Recognition Program.
  • Milestone Recognition Program.
  • Above market paid sick and vacation at 30 days, bereavement leave, and jury duty pay.
  • Diverse and inclusive work force with variety of skills and knowledge.
  • Career and growth opportunities with focus on team member development. 
As a Key Desk Coordinator, you will be responsible for checking engineering vehicle keys in and out, opening and closing vehicle shuttle moves, and conducting quarterly key audits.

Key Desk Coordinator Responsibilities include:

  • Monitor the vehicle key check out system by pulling and receiving keys.

  • Update appropriate computer software systems.

  • Conduct quarterly key audits.

  • Interact with GM client, customers, and shuttle drivers.

  • Field questions and concerns.

  • Adhere to Suburban Automotive Service’s DRIVEN values and align business practices to support the SAS mission and vision.

Key Desk Coordinator Qualifications and Skills:

  • Must have a valid driver’s license and clean driving record.

  • Must be customer service oriented.

  • Must have exceptional time management and multi-tasking skills.

  • Must be a self-starter.

  • Must be a reliable team player.

  • 1-year customer service experience preferred.

  • Basic knowledge of Microsoft Office and Outlook applications preferred.

Key Desk Coordinator Working Conditions and Physical Demands include:

  • This is an office position that requires minimal walking, standing, and lifting. Applicants must be okay with sitting for extended periods of time.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


Other details

  • Pay Type Hourly
Location on Google Maps
  • GLS North America, 3300 General Motors Road, Milford, Michigan, United States of America