Web Portal Administrator (Revenue Cycle Management)
Come Join our team!!
Web Portal Administrator creates and manages key records, including organization structure, courses, and the accounts of all other users in their portal.
This position is part of our Revenue Cycle Management team.
Responsibilities include:
- Develop all portal layout and maintain functionality of all site.
- Supervise content for all pages and provide assistance to all personnel and external organizations.
- Integrate new technology system into portal and coordinate with web administrator.
- Maintain status for all portal projects and assist in resolving all issues for new and existing channels and automate all processes.
- Perform tests on all configuration and upgrade processes and achieve all ITS objectives and maintain knowledge on new technology for all portal environment.
- Determine all long-term objectives for site and recommend enhancements to all content according to guideline.
- Analyze all system upgrade and applications and ensure compliance to all program requirements and design all solutions for new portal and assist to resolve all production issues.
- Maintain an efficient portal documentation system and assist in installation of all Web Center Interaction systems.
- Monitor and analyze all system metrics and maintain optimal performance for all portals.
- Manage and configure all custom portal applications.
- Maintain knowledge of all portal marketplace and continuous changes in industries.
- Provide support to all business operations and ensure optimization of all profits.
- Perform other duties and responsibilities as required, assigned, or requested.
Quallifications:
- Bachelor's degree from an accredited college or university in computer science, or engineering.
- Master's degree in an appropriate discipline may be substituted for 2 years of experience.
- 7 years of increasing and progressive experience in cloud portal engineering and design.
- A minimum of 2 years of Customer Service experience.
- Ability to work alternate hours when needed and independently.
- Strong analytical and problem-solving skills.
- Good listening and communication skills.
- Comprehensive understanding of networks, video teleconferencing, and cloud migrations.
- Creative problem-solving skills.
- Working knowledge of online systems.
- Ability to learn quickly, work well under pressure, and meet tight deadlines.
- A professional attitude and excellent customer service skills.
The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment
Other details
- Job Function Admin
- Pay Type Hourly
- Travel Required No
- Required Education Bachelor’s Degree
- Corporate Rio Salado, Tempe AZ, 850 West Rio Salado Parkway, Tempe, Arizona, United States of America