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The Spa Front Desk Agent is involved in all aspects of the Spa operation of the Ojai Valley Inn and Spa for the purposes of providing exceptional guest service: advocating the Spa experience and treatments, creating and confirming spa appointments, greeting and assisting guests in a warm and friendly manner, providing a clean, safe and healthy environment. Essential Duties and Responsibilities Responsible for the guest’s first impressions of the Spa staff. Greets guest with a smile and h ...Read more about Spa - Spa Front DeskMore
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905 Country Club Rd, Ojai, CA 93023, USA ● Req #2635Tuesday, May 23, 2023Handles high call volume, answering incoming Reservations calls in accordance with AAA Five Diamond standards. Assists guests in customizing their reservations through the Springer Miller System (SMS). Ensures detail accuracy and completeness. Books and sells property activities including Spa, Golf, and Food & Beverage. Contacts guests prior to arrival to ensure completion of the guest experience. Inputs internal reservations. Works cohesively as part of a team in completing tasks such as N ...Read more about Reservations Agent (REMOTE)More
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Provide a ‘Welcome and Cared For’ experience to all by supporting and demonstrating a commitment to Ojai Valley Inn Core Values. Provide service to our guests at a consistent level in accordance with the Ojai Valley Inn standards and regulations. Provides information to guest/visitor inquiries and coordinates all guest requests for special arrangements or services, courteously and efficiently. Escorts V.I.P.’s to assigned guest rooms, informing guests of hotel services, features and room ameni ...Read more about ConciergeMore
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905 Country Club Rd, Ojai, CA 93023, USA ● Req #2819Tuesday, May 16, 2023The Turndown Attendant will provide Forbes Five Star service with attention to detail, quality, and consistency. Responsible for completing daily work quota. Ensures that guest rooms and hallways are cleaned thoroughly and provides nightly turndown according to standards, meeting or exceeding guest expectations. This position provides the opportunity to select an appropriate leveling program based on the number of guest rooms the associate is able to service satisfactorily.Essential: Possess a p ...Read more about Housekeeping - Turndown AttendantMore
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905 Country Club Rd, Ojai, CA 93023, USA ● Req #2820Tuesday, May 16, 2023The Central Services Attendant (Hostar) will provide Forbes Five Star service with attention to detail, quality, and consistency. Stocks and supplies the Hostar Carts used by the Room and Turndown Attendants. Delivers Hostar Carts with clean linen and fresh amenities in preparation for each new shift. Completes daily assigned work orders, meeting quota of work. Communicating via radio throughout shift remaining alert and responding to orders that pertain to designated area position provides the ...Read more about Housekeeping - Central ServicesMore
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905 Country Club Rd, Ojai, CA 93023, USA ● Req #2817Tuesday, May 16, 2023The Housekeeping Floor Supervisor is responsible for providing Forbes Five Star service with attention to detail, quality, and consistency. This individual assists in monitoring the performance of Room Attendants, House Attendants, Turndown Attendants, Hostar Attendants and Public Area Attendants. Meets with associates to follow-up on training comprehension, service and departmental changes. Leads by example, works alongside management and staff to motivate them in performing physically demandi ...Read more about Housekeeping - Floor SupervisorMore
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The Engineer I assists other Engineers and conducts minor repairs and maintenance on plumbing, physical structure, electrical fixtures, machinery, heating, air conditioning, refrigeration, spa, kitchen and laundry equipment, using hand and power tools, electrician, and plumbing tools. Will complete work orders using Knowcross and as assigned by supervisor; respond immediately to guest room maintenance requests, etc.; respond to emergencies; and perform necessary assignments to ensure guest and ...Read more about Engineering - Engineer IMore
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905 Country Club Rd, Ojai, CA 93023, USA ● Req #2809Friday, May 12, 2023The Room Attendant will provide Forbes Five Star service with attention to detail, quality, and consistency. Responsible for completing daily work quota. Ensures that guest rooms and hallways are cleaned thoroughly and according to standards, meeting or exceeding guest expectations. This position provides the opportunity to select an appropriate leveling program based on the number of guest rooms the associate is able to service satisfactorily. STANDARD SPECIFICATIONS: Requirements are represent ...Read more about Housekeeping - Room Attendant FTMore
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905 Country Club Rd, Ojai, CA 93023, USA ● Req #2675Thursday, May 11, 2023The Host/ess is responsible for providing exemplary service. This individual acts not only as a host/ess, but also attends to guest services and the upkeep of cleanliness of the host stand and entrance. With a very high degree of guest contact, the host/ess is ideally positioned to enhance the guest experience and plays an essential role in the resort’s goal of exceeding high guest expectations. Remaining constantly aware of both the restaurant and bar environments, engaging with guests, anticip ...Read more about Jimmy's Pub Host/HostessMore
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The Busser is responsible for providing exemplary service in the Ojai Valley Inn Restaurants. Duties include; clearing and resetting dining tables, refreshing drinks, and responsible for set up and break down of the restaurant. The Busser is ideally positioned to enhance the guest experience and plays an essential role in the resort’s goal of exceeding high guest expectations. Remaining constantly aware of the restaurant environments, engaging with guests, anticipating their needs and taking ini ...Read more about Jimmy's Pub BusserMore
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905 Country Club Rd, Ojai, CA 93023, USA ● Req #2808Thursday, May 4, 2023The Loss Prevention Officer provides a safe environment for guests and employees. Minimize opportunities for loss and damage. Act to deter any agent or element from jeopardizing persons or property in or about the resort. Respond to all emergency calls. Report safety and/or security issues to management and/or the authorities, based on severity. Write detailed incident reports on incidents, which occur, on property. Enforce resort policies that relate to safety & security in a guest friendly ma ...Read more about Loss Prevention - Loss Prevention Officer PTMore
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The Loss Prevention Officer provides a safe environment for guests and employees. Minimize opportunities for loss and damage. Act to deter any agent or element from jeopardizing persons or property in or about the resort. Respond to all emergency calls. Report safety and/or security issues to management and/or the authorities, based on severity. Write detailed incident reports on incidents, which occur, on property. Enforce resort policies that relate to safety & security in a guest friendly ma ...Read more about Loss Prevention OfficerMore
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The Jimmy's Pub Supervisor is primarily responsible for the smooth functioning and service aspect of a full service restaurants. This individual leads a team of F&B associates in delivering the highest caliber of luxury service to guests. Leads by example in creating a professional atmosphere that is inviting for guests, promoting and enhancing the dining experience. Conducts new hire and continuing education training. Oversees scheduling based on business. Consistently performs serving and buss ...Read more about Jimmy's Pub - SupervisorMore
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The F&B Supervisor is primarily responsible for the smooth functioning and service aspect of a full service restaurants. This individual leads a team of F&B associates in delivering the highest caliber of luxury service to guests. Leads by example in creating a professional atmosphere that is inviting for guests, promoting and enhancing the dining experience. Conducts new hire and continuing education training. Oversees scheduling based on business. Consistently performs serving and bussing duti ...Read more about Pixie Pool - SupervisorMore
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The F&B Supervisor is primarily responsible for the smooth functioning and service aspect of a full service restaurants. This individual leads a team of F&B associates in delivering the highest caliber of luxury service to guests. Leads by example in creating a professional atmosphere that is inviting for guests, promoting and enhancing the dining experience. Conducts new hire and continuing education training. Oversees scheduling based on business. Consistently performs serving and bussing duti ...Read more about Indigo Pool - SupervisorMore
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The kitchen steward is responsible for the consistent and thorough maintenance of sanitation in the food & beverage areas. Will also be delivering various kitchen equipment between the resort outlets. Individuals in this position must possess a keen eye for detail and the ability to follow directions. Experience working without direct supervision. Basic understanding chemical usage. Ability to work in a fast paced environment. Positive, friendly demeanor. Must be able to work weekends and holida ...Read more about Kitchen - StewardMore
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905 Country Club Rd, Ojai, CA 93023, USA ● Req #2781Monday, May 1, 2023The Artist Cottage & Apothecary Prep Attendant is responsible for facilitating self-guided activities and hosting guests during our Open Studio hours. He/she will assist in setting up art and apothecary projects, providing guidance on projects, and cleaning up workstations and supplies, in a space with high turnover in peak seasons. He/she will provide support to the Artist Cottage Coordinator as needed including assisting with facilitating activities for private group bookings. Essential: A st ...Read more about Recreation - Prep AttendantMore
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The Cashier is primarily responsible for the smooth functioning and service aspect of a full service coffee shop, and retail market in a fast pace grab-n-go setting. Libbey’s Market is a high volume dining outlet frequented by families staying at the resort and golfers. The Cashier is responsible for delivering the highest caliber of Forbes Five Star service to guests in a friendly and professional manner. The Cashier creates a welcoming atmosphere that is inviting for guests of all ages, promot ...Read more about Libbey's - CashierMore
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The Cashier is primarily responsible for the smooth functioning and service aspect of a full service coffee shop, and retail market in a fast pace grab-n-go setting. Libbey’s Market is a high volume dining outlet frequented by families staying at the resort and golfers. The Cashier is responsible for delivering the highest caliber of Forbes Five Star service to guests in a friendly and professional manner. The Cashier creates a welcoming atmosphere that is inviting for guests of all ages, promot ...Read more about Libbey's - CashierMore
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The Food Runner is responsible for providing exemplary service at the Oak. Duties include; setting up for service and delivering food to guests in the restaurant. The Food Runner is ideally positioned to enhance the guest experience and plays an essential role in the resort’s goal of exceeding high guest expectations. Remaining constantly aware of the restaurant environments, engaging with guests, anticipating their needs and taking initiative to improve their stay will be focus areas for the Fo ...Read more about The Oak - Food RunnerMore
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The Line Cook assists the culinary team in providing Five Diamond standards of service and cooking to guests while practicing OVI policies and procedures. Prepares and cooks food with attention to cleanliness and sanitation, consistent quality standards and taste, timeliness and cost effectiveness. Maintains a clean, organized and safe work station.SKILLS AND QUALIFICATIONS:This job description in no way states or implies that these are the only duties to be performed by the associate occupying ...Read more about Banquets - Line CookMore
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Primary Job Responsibilities:Constantly and consistently exhibit OVI core values and standards of behavior including adherence to the Forbes 5-Star standards.Follow instructions to perform necessary prep work of ingredients for use in preparation of all food items.Work at a pace and in a manner that maintains proper pace of service and provides service of orders at proper temperature while remaining safe.Follow direction of supervisors to combine ingredients to prepare all orders to portion, fla ...Read more about Kitchen - Cook 1More
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The Banquet Sous Chef for The Ojai Valley Inn, is serving the needs of the business, our guests, and our colleagues by planning, organizing, controlling, and directing the work of employees in the Banquet Kitchen Department. Overseeing the food preparation of all banquet and catering events while ensuring superior quality and consistency at all times. Additionally responsible to assist and develop new banquet menus with the Executive Banquet Chef, prepare, test, taste and control out new menu it ...Read more about Banquets - Sous ChefMore
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The Pastry Cook assists the culinary team in providing luxury standards of service and cooking to guests while practicing OVI policies and procedures.. Pastry cooks prepare baked goods and sweets for breakfast, lunch and dinner in restaurant outlets and for group dining events and functions. Responsible for cooking and baking food with attention to cleanliness and sanitation, quality standards and taste, timeliness and cost effectiveness. Effectively use and maintain baking equipment in good wo ...Read more about Kitchen - Pastry CookMore
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905 Country Club Rd, Ojai, CA 93023, USA ● Req #2757Friday, April 21, 2023Responsible for guest experience in the retail outlet: stocking, cleaning all shelves and fixtures/furniture, reporting to Retail leadership if anything negatively impacts the guests’ shopping experience. High guest contact (in person or on the phone) and the art of giving superior service, using a pleasant and calm voice with perfect diction, and luxury standards adhered to. Ability to clearly explain body care and skin care ingredients and their benefits to the guests is critical. Follow all p ...Read more about Retail - Retail AssociateMore