Billing & Accounts Receivable Supervisor

The Billing & Accounts Receivable Supervisor is responsible for the financial oversight and coordination of the revenue, payment, reconciliation, and reporting processes across a diverse collection of programs and services within the organization. Additionally, this position supervises the internal billing staff and acts as a liaison with the external billing contractor.

Essential Job Duties:

• Ensure the timely and accurate preparation and submission of billing claims and anticipated payments.
• Regular communication with payers (insurance companies, state agencies, etc.) and internal program staff regarding eligibility, billing, and payment issues. Communication with billing software vendors regarding technical issues and configuration needs.
• Oversight of internal billing staff to include assignment and review of tasks, mentoring, and performance appraisal.
• Review, reconciliation, and analysis of monthly revenue, utilization, and accounts receivable reports.
• Processing of billing claims as necessary.
• Updating of rate and procedure codes as necessary.
• Review of past due accounts for possible action with collection agency or write off.
• Resolution of billing/reimbursement issues which get escalated or require the attention or intervention of management.
• Documentation and implementation of policies and procedures.
• All other duties as assigned.

Skills:

• Knowledge of billing of billing regulations and processes. Stays current with industry changes.
• Professional oral and written communication. Demonstrated capacity to work within all levels of the organization.
• Proficiency in Microsoft Excel and Power BI.
• Strong detail orientation, time management, and organizational skills.

Minimum Education Required:  

• Bachelor’s Degree

Minimum Experience Required:  

• 5 years medical and institutional billing 
• 3 years supervisory experience

License/Registration/ Certifications Required:

• CPC preferred.

Training Requirements:  

• New Hire Orientation

Physical Requirements:

• This position is largely sedentary, requiring little physical effort with only light, physical exertion required.
• The constant physical demand of this position is sitting.
• The frequent physical demands of this position are standing, walking, climbing, talking, hearing, repetitive motion, and hand/eye/foot coordination.
• The occasional physical demands of the position are lifting, carrying, pushing, pulling, balancing, stooping, crouching, reaching, and grasping.