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Billing & Accounts Receivable Supervisor

790 Ridge Rd, Lackawanna, NY 14218, USA Req #150
Wednesday, May 31, 2023

The Billing & Accounts Receivable Supervisor is responsible for the financial oversight and coordination of the revenue, payment, reconciliation, and reporting processes across a diverse collection of programs and services within the organization. Additionally, this position supervises the internal billing staff and acts as a liaison with the external billing contractor.

Essential Job Duties:

  • Ensure the timely and accurate preparation and submission of billing claims and anticipated payments.
  • Regular communication with payers (insurance companies, state agencies, etc.) and internal program staff regarding eligibility, billing, and payment issues. Communication with billing software vendors regarding technical issues and configuration needs.
  • Oversight of internal billing staff to include assignment and review of tasks, mentoring, and performance appraisal.
  • Review, reconciliation, and analysis of monthly revenue, utilization, and accounts receivable reports.
  • Processing of billing claims as necessary.
  • Updating of rate and procedure codes as necessary.
  • Review of past due accounts for possible action with collection agency or write off.
  • Resolution of billing/reimbursement issues which get escalated or require the attention or intervention of management.
  • Documentation and implementation of policies and procedures.
  • All other duties as assigned.


  • Knowledge of billing of billing regulations and processes. Stays current with industry changes.
  • Professional oral and written communication. Demonstrated capacity to work within all levels of the organization.
  • Proficiency in Microsoft Excel and Power BI.
  • Strong detail orientation, time management, and organizational skills.

Minimum Education Required:  

  • Bachelor’s Degree


Minimum Experience Required:  

  • 5 years medical and institutional billing 
  • 3 years supervisory experience


License/Registration/ Certifications Required:

  • CPC preferred.


Training Requirements:  

  • New Hire Orientation


Physical Requirements:

  • This position is largely sedentary, requiring little physical effort with only light, physical exertion required.
  • The constant physical demand of this position is sitting.
  • The frequent physical demands of this position are standing, walking, climbing, talking, hearing, repetitive motion, and hand/eye/foot coordination.
  • The occasional physical demands of the position are lifting, carrying, pushing, pulling, balancing, stooping, crouching, reaching, and grasping.

$55,341/annually based on applicable years of experience

Other details

  • Pay Type Salary
  • Hiring Rate $55,341.00
  • Required Education Bachelor’s Degree
Location on Google Maps
  • 790 Ridge Rd, Lackawanna, NY 14218, USA