Support Partner - West Valley (Surprise) - Housing Assistance Center

Support Partner - West Valley (Surprise) - Housing Assistance Center

New Leaf’s West Valley Housing Assistance Center located in Surprise will offer emergency housing in 7 apartment-style units to families and individuals experiencing homelessness. 

Hourly Pay Rate: $16
Location: Surprise, AZ
Schedule: 12am-8am all days needed, days may be flexible

DUTIES AND RESPONSIBLITIES: Responsibilities will include but not limited to: 

• Document (verbal/written) and submit significant and routine paperwork such as shift reports, daily activities, special concerns, client entry/exit forms, etc.  
• Answer and screen phone calls (multiple lines), and be able to provide resources/screening crisis calls.  
• Assist with the introduction of program and facility orientation.  
• Brief residents on program rules, chores, housekeeping requirements, fire safety instructions, social distancing, Universal precautions and assuring adherence.  
• Participate in resident supervision on a regular basis as required by state law and A New Leaf policy.  
• Provide varied verbal and physical crisis interventions as needed.  
• Assist with maintaining program appearance; cleanliness and maintenance of agency physical plant, equipment and/or agency vehicles. May report repairs and maintenance needs. 
• Prepare and/or assist with meal/snack preparation serving, and cleanup. Responsible for overseeing and coordination of Volunteer Meal Program. 
• Able to operate 12-15 passenger vehicles, when necessary.  
• May be required to pick up and transport donations to the Shelter and/or our Donation Center.   

QUALIFICATIONS: 

Education:    

• High School Diploma or GED required                                      

Experience:  

• 0-1 years of experience working with homeless or economically disadvantaged populations preferred, but not required.  
• Demonstrate and provide strong communication skills both verbally and in writing.  
• Committed to teamwork and have the ability to establish and maintain effective working relationships.  
• Demonstrate a basic understanding of Trauma Informed Care.   
• The skills necessary to engage and work with others from diverse ethnic and cultural groups, coupled with always maintaining professionalism.  
• Able to maintain proper professional and personal boundaries, while protecting our Resident’s Rights.   

Compliance/Requirements:    

• Class One Fingerprint Clearance Card 
• Valid Driver’s License with reliable transportation 
• Current Auto Liability Insurance 
• 39 Month Motor Vehicle Record
• Must Be At Least 21 Years of Age

BENEFITS:

• Medical, dental, and vision insurance
• 401K
• Paid vacation time
• Paid sick time
• Paid holidays
• Gym Reimbursement
• Education Reimbursement
• Career advancement opportunities