Support Partner - West Valley (Surprise) - Housing Assistance Center

Surprise, AZ, USA Req #1330
Wednesday, May 24, 2023

Support Partner - West Valley (Surprise) - Housing Assistance Center


New Leaf’s West Valley Housing Assistance Center located in Surprise will offer emergency housing in 7 apartment-style units to families and individuals experiencing homelessness. 

Hourly Pay Rate: $16
Location: Surprise, AZ
Schedule: 12am-8am all days needed, days may be flexible


DUTIES AND RESPONSIBLITIES: Responsibilities will include but not limited to: 

  • Document (verbal/written) and submit significant and routine paperwork such as shift reports, daily activities, special concerns, client entry/exit forms, etc.  
  • Answer and screen phone calls (multiple lines), and be able to provide resources/screening crisis calls.  
  • Assist with the introduction of program and facility orientation.  
  • Brief residents on program rules, chores, housekeeping requirements, fire safety instructions, social distancing, Universal precautions and assuring adherence.  
  • Participate in resident supervision on a regular basis as required by state law and A New Leaf policy.  
  • Provide varied verbal and physical crisis interventions as needed.  
  • Assist with maintaining program appearance; cleanliness and maintenance of agency physical plant, equipment and/or agency vehicles. May report repairs and maintenance needs. 
  • Prepare and/or assist with meal/snack preparation serving, and cleanup. Responsible for overseeing and coordination of Volunteer Meal Program. 
  • Able to operate 12-15 passenger vehicles, when necessary.  
  • May be required to pick up and transport donations to the Shelter and/or our Donation Center.   




  • High School Diploma or GED required                                      


  • 0-1 years of experience working with homeless or economically disadvantaged populations preferred, but not required.  
  • Demonstrate and provide strong communication skills both verbally and in writing.  
  • Committed to teamwork and have the ability to establish and maintain effective working relationships.  
  • Demonstrate a basic understanding of Trauma Informed Care.   
  • The skills necessary to engage and work with others from diverse ethnic and cultural groups, coupled with always maintaining professionalism.  
  • Able to maintain proper professional and personal boundaries, while protecting our Resident’s Rights.   


  • Class One Fingerprint Clearance Card 
  • Valid Driver’s License with reliable transportation 
  • Current Auto Liability Insurance 
  • 39 Month Motor Vehicle Record
  • Must Be At Least 21 Years of Age


  • Medical, dental, and vision insurance
  • 401K
  • Paid vacation time
  • Paid sick time
  • Paid holidays
  • Gym Reimbursement
  • Education Reimbursement
  • Career advancement opportunities


Other details

  • Pay Type Hourly
  • Job Start Date Wednesday, May 24, 2023
Location on Google Maps
  • Surprise, AZ, USA