Supervisor

• High School or GED required.  
• Associate or bachelor’s Degree preferred.  
• Bilingual verbally in Spanish, preferred. 

• 2+ years of experience working with domestic violence population, in shelters, or other closely related human services experience; OR relevant higher education courses may be substituted for experience.   
• 2+ years’ experience working in Case Management required.  
• 2+ years supervisory or leadership experience required.  
• Demonstrated crisis intervention skills required.  
• Knowledge of and/or experience with trauma informed practices required.  
• Motivational interviewing skills preferred.

Responsibilities will include but not limited to:

• Role model appropriate behaviors to callers on the hotline and clients in the shelter, at all times, utilizing trauma informed principles and practices.  
• Participate in staff interviewing, hiring, transfers, terminations and training with the Human Resources Department.  
• Document (verbal/written) and submit significant and routine paperwork such as statistics reports, daily activities, upcoming events, special concerns, varied incident reports, etc., as required by the program and submit to appropriate personnel.  
• Participate in performance evaluations and staff disciplinary actions with the Manager.  
• Perform program and facility orientation; including but not limited to, training staff on their duties and responsibilities at shelter and on the hotline.  
• Perform initial psychosocial assessments and develop FOCUS plans for all clients aged 18 and over within 72 business hours of their arrival.  
• Assist shelter service team in completing all necessary documentation as required by funding and contractual requirements.   
• In conjunction with the case management team, ensure each client is provided with individual case management weekly and ensure progress notes at each meeting are completed.  
• Discuss various topics with clients, as requested and appropriate to client needs. These may include topics such as: self-esteem, domestic violence education, impact of trauma, resiliency, healthy relationships, etc.
• Assist in providing group supervision to all staff in order to enhance their knowledge of service direction and goals while working with clients.
• Attend weekly administrative meetings, participate in case staffing and provide technical direction for Case Managers including co-facilitation of weekly staff meetings.
• Work with case managers and interns to ensure that all documentation and paperwork is submitted in a timely and accurate manner.
• Participate in "on call" rotation for the shelter as required by Manager.

Compliance:

• Must be able to pass various background checks 
• Must pass pre-employment drug test 
• Valid Driver’s License with reliable transportation
• Current auto liability insurance  
• Clean 39-month motor vehicle record              
• Must be at least 21 years of age