Behavioral Health Case Manager (Glendale)

Glendale, AZ, USA Req #1094
Friday, May 19, 2023

Since 1971, A New Leaf has faithfully worked in service to our mission of “Helping Families…Changing Lives,” making a positive impact in the lives of more than 24,000 people each year in the Phoenix Metropolitan area.  Services focus on HEALTH, HOUSING, AND COMMUNITY SERVICES, offering a continuum of support to move households from crisis to long-term health and stability. A New Leaf continues to grow to respond to needs in our community by developing comprehensive, relevant and effective services for vulnerable and underserved families, children, and adults.

A New Leaf’s West Valley Community Behavioral Health Service (WV CBHS) in Glendale provides confidential services for children and their families. Counseling, case management, medication management and support services are provided. A New Leaf is seeking a full time Case Manager for their West Valley Community Behavioral Health Clinic.

Hourly Pay Rate: $20.00 (+ DOE)
Location: Glendale, AZ

Hybrid Schedule:

  • Monday – Friday; flexible start and end times
  • Minimum of 3 days required in-office; subject to change based on clinical needs
  • Required to work at least 1 day until 7pm


  • GED/HS diploma + minimum of 3 years health / human services experience OR
  • Associate Degree in related field OR
  • Associate Degree nonrelated field + minimum 1 year of health / human services experience + completion of related bachelor's degree program coursework or additional field related certifications OR
  • Bachelors degree related field OR
  • Bachelors in non-related + minimum 1 year health and human services experience
  • Relevant experience providing family support / living skills face to face with clients, preferred

Primary Responsibilities:

  • Coordinating Child and family Teams (CFT) and serving as a facilitator and/or team member, using CFT practice guidelines and ensuring that the Plan is carried out. 
  • Developing and maintaining collaborative relationships with clients, their family members and significant support systems. 
  • Meeting frequently with clients and family members, providing face to face, telehealth and telephonic services. 
  • Provide Family Support Services and or Living Skills AHCCCS covered support services to identified clients.
  • Screening, assessing, develop, and implement treatment/service plans under the direction of the Team. 
  • Updating and completing staffing notes for multi-disciplinary clinical team reviews. 
  • Meet and sustain monthly productivity expectations as determined by clinical leadership. 
  • Manage assigned caseload to ensure compliance and coordination of care expectations are met. 
  • Collaborating with Child and Family Teams, arranging for appropriate evaluations, provide support to clients/families to ensure appropriate follow-up medication appointment, and referrals and community-based services. 
  • Coordinating comprehensive support though in-home and community-based education and interventions to address the families' goals. 
  • Reliable transportation is required as this position may drive personal vehicle to attend client visits and conduct program business, may require in home services and driving at times but not regularly.


  • Must be able to pass various background checks
  • Clean 39-month driving record
  • Must pass pre-employment drug test
  • Valid driver’s license with reliable transportation
  • Current auto liability insurance
  • Must Be at least 21 years of age

We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report to include verification of employment, education, criminal background search and driving records. A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program. A New Leaf participates in el program de E-Verify. Equal Opportunity Employer.

BENEFITS PACKAGE: All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), annual team member appreciation event, informal, yet professional team environment.

Wellness Program which has received a Silver Level of excellence in worksite wellness by providing employees with Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more!

For full time employees, we also provide the following included in the total compensation plan:
- Health/Dental/Vision Coverage
- Accrued Sick and Vacation Time
- Paid Holidays
- Life Insurance & 401(K)
- AD&D / Short Term Disability
- Tuition Reimbursement

Other details

  • Pay Type Hourly
Location on Google Maps
  • Glendale, AZ, USA