Accounts Receivable Associate

At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart  furniture decisions by offering expert advice, design options and personalized solutions.Since 1941, we’ve positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers’ unique needs – including the choice to procure furniture according to what fits their ordering and fulfillment process. That’s why we say we offer far more than furniture. We’re Furnishing Knowledge.

KI, the trusted furniture market resource, has an opening for an Accounts Receivable Associate at its Corporate office in Green Bay, WI. Finance takes pride in its culture of trust, communication, partnership, continuous improvement, and personal & professional development and is seeking a like-minded individual to join its team.

This role provides support and backup for all non-exempt Customer Financial Services (CFS) positions, with emphasis on the CFS Analyst positions. Responsibilities include:

• Contact customer trade and bank references via phone, fax, or email in a timely and professional manner.
• Analyze all trade reference and/or financial information necessary for sound business recommendations on behalf of the customers and KI.
• Prepare & present completed credit files to CFS Analysts in support of annual reviews for customer accounts that exceed annual sales of $250,000.
• Collaborate with CFS Analysts to determine appropriate customer terms and/or security requirements and participate in discussions with the customer.
• Manual invoicing and AIA billings as needed.
• Collection and follow-up of GSA accounts receivable.
• Collection and follow-up of low-level accounts receivable as needed.
• Investigation, follow-up, and resolutions of low-level customer deductions (i.e., sales tax)
• Act upon and respond promptly to internal and external customer inquiries via mail, email, phone or fax.
• Provide timely response to all incoming credit inquiries.
• Complete new vendor forms and all W9 requests.
• Maintain position user procedures and responsibilities matrix as needed.
• Order office supplies as needed for the finance department.
• Provide support and research during annual audit.

Qualifications:

• High school diploma or equivalent required
• Associate's degree in Accounting or related field preferred
• 1+ years experience in a similar position preferred
• General accounting knowledge
• General understanding of Microsoft Office software (Excel, Outlook, Teams, etc.)
• Ability to communicate with various levels within the organization
• Strong attention to detail and adherence to deadlines
• Proven organizational skills 

KI is an Equal Opportunity Employer.