Campus Assistant Food & Beverage Director - FULL TIME - Graceland/The Guest House at Graceland

3600 Elvis Presley Blvd, Memphis, TN 38116, USA ● 3734 Elvis Presley Blvd, Memphis, TN 38116, USA Req #348
Tuesday, February 28, 2023

Elvis Presley Enterprises
Become a part of the exciting growth at Graceland!
Since opening to the public in 1982, Elvis Presley's Graceland has hosted over 20 million visitors from every state in the union and nearly every country of the world. Graceland welcomes over 500,000 visitors each year, is one of the five most visited home tours in the United States, and is the most famous home in America after The White House. 
In 1991, Graceland was placed on the National Register of Historic Places. In 2006, it was designated a National Historic Landmark.
Graceland visitors come from all walks of life, all ages, all musical tastes, all income levels, all educational backgrounds, and all parts of the world.
Our employees are ambassadors to Memphis and work hard to ensure all of our guests are treated with the same southern hospitality that Elvis Presley was known for.

This is a Full-Time position located in the Food and Beverage Department working variable and flexible days with working hours to include days, evenings, weekends, holidays, and on-premises catering as required. Benefits will be offered after successful completion of a sixty (60) day introductory period. This is an internal/external recruitment.

RESPONSIBILITIES: Under the direction of the Senior Director of Food and Beverage, manage and oversee  all food and beverage outlets at Elvis Presley’s Memphis and the Guest House at Graceland, as well as its Catering operations; insure all outlets are in compliance with Shelby County and Memphis health and safety standards/codes; monitor inventory levels and use POS  and Inventory management software; maintain complete knowledge of and comply with all departmental policies/service procedures/standards; maintain complete knowledge of correct maintenance and use of equipment; resolve guest complaints, ensuring guest satisfaction; monitor and maintain cleanliness, sanitation, and organization of outlets; maintain all outlets including menu planning and execution, food quality and delivery standards, cleaning, storing, ordering, staffing and all other duties in daily operations; responsible for catering  all on site events; interview, hire, train staff as appropriate; resolve conflicts/problems for all areas; supervise, direct, implement and maintain a service and management philosophy which serves as a guide to respective staff.

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES: Previous experience managing and directing a multi-unit food and beverage department in a hospitality and/or hotel/attraction setting is preferred; proficient knowledge of sanitation standards including HAACP/Food Safety/Serv Safe principles, health department regulations and liquor laws; thorough knowledge of food and catering operations is required, including food production, beverage, supervisory aspects, service techniques, cost controls, and presentation; strong knowledge of inventory and control procedures and purchasing experience; knowledge of control and management systems for purchasing, receiving, storing, issuing preparing and serving technical systems and management techniques; must have or be willing to acquire and maintain ABC permit and ServSafe Certificate; knowledge of food preparation including food safety techniques is required, Food and Beverage inventory control experience is required; ability to accurately handle money and cash transactions; skill to operate and clean various restaurant equipment; catering knowledge is required; knowledge of Excel and Word computer programs is helpful; ability to cope with heavy workload; excellent communication and interpersonal skills is essential; ability to prioritize and work with limited supervision; excellent attention to detail; ability to perceive and work with a wide range of people.

PHYSICAL REQUIREMENTS: Ability to stoop, reach, walk and stand for long periods of time; ability to lift boxes weighing up to forty (40) pounds; speak clearly and distinctly.

SPECIAL CONDITIONS: Work in non-smoking environment; must follow, have knowledge of health codes and be Serve-Safe Certified or willing to become certified, possess or willing to apply for an ABC Card and Beer Card.

APPLICATION PROCESS: Please apply online at Must be able to pass a background check and pre-employment drug test. We are an equal opportunity employer. This position will remain open until filled.

Notice: Screening tests for alcohol and illegal drug use will be required before hiring and during your employment with this company.

Other details

  • Pay Type Salary
Location on Google Maps
  • 3600 Elvis Presley Blvd, Memphis, TN 38116, USA
  • 3734 Elvis Presley Blvd, Memphis, TN 38116, USA