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Associate Product Manager

Boca Raton, FL, USA ● Virtual Req #3561
Thursday, February 2, 2023
Cross Country Healthcare is looking for top talent to join our team!  Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging over 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.

The Associate Product Manager, Xperience Mobile, works with the mobile development team to provide features for on-the-go healthcare professionals, and will perform functions on highly complex projects and provides guidance to a scrum team on cross-functional features and serves as a liaison between the business community and Information Technology. The Manager elicits and analyzes business needs, determines the impact and integration of solutions to business processes and systems, and validates that solutions fit within the long-term strategic vision, and ensures that BSA work products conform to quality and content standards, stays current on industry best practices, standards, trends, tools,and techniques,and collaborates with organizational stakeholders and senior management to establish and implement processes that enhance efficiency, and improve work products for the enterprise.


·Assist in the execution of strategic initiatives and champions a problem/solution approach to uncovering opportunities for improvement

  • Gather, analyze, and evaluate stakeholder needs and work with the project leadership to define the scope and determine optimal approach to implement.
  • Develop and manage user stories and business requirements by partnering with various stakeholders to understand pain points and advocate for successful enhancements
  • Prioritize backlog enhancements that align with annual KPIs/metrics
  • Ensure a successful handoff that includes training, documentation, and support to assigned product areas.
  • Collaborate with team members including project manager, development lead and business stakeholders in understanding business requirements and implications. Coordinate with them to offer alternative process or system-oriented solutions.
  • Document & manage requirement changes & their causes through project/product life cycle.
  • Provides implementation services, including application documentation and training, formulation of training/implementation plans, deployment within the business, and handoff to support services.
  • Provide initial post implementation support of newly rolled out applications, troubleshoot issues and provides guidance to end user.
  • Manage multiple initiatives simultaneously.
  • Take responsibility of other reasonable duties as assigned from time to time.
  • All other duties as assigned.


·1-3 years of software Product Management/Owner experience

·Product Management/Product Owner certification is a plus, e.g., CSPO, PSPO

·Understanding of Agile

·Sense of urgency and understands the importance of speed to market

·Strong strategic thinking skills – ability to think of creative solutions to solve problems

·Experience at working both independently and in a team-oriented, collaborative environment is essential.

·Knowledge of project management & BA toolsets like JIRA, MS Project, Visio etc.


·Bachelor’s degree in Computer Science or any equivalent combination of education and sufficient work experience to successfully perform the essential functions of the job.

Required Skills

·Demonstrated organizational skills.

·Strong written and verbal communications skills.

·Excellent analytical skills to implement business process optimization

  • Demonstrated aptitude towards analytical and problem-solving skills with the ability to assess relevant facts, identify alternative approaches and supply recommended solutions.
  • Reacts to project adjustments and alterations promptly and efficiently.
  • Flexible during times of change.

Preferred Skills

  • Experience working on mobile app development
  • Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
  • Ability to work in a fast paced, highly competitive environment in a changing industry while maintaining customer focus.
  • Ability to create basic SQL statements to extract, analyze for data engineering initiatives.


Cross Country Healthcare offers a competitive compensation and benefits program including: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance,  401(k) plan, Tuition Assistance, and Pet Insurance.

Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability

#IND_01 #CB 

Other details

  • Job Family CORP Information Systems
  • Job Function NMGR
  • Pay Type Salary
  • Min Hiring Rate $100,000.00
  • Max Hiring Rate $115,000.00
Location on Google Maps
  • Boca Raton, FL, USA
  • Virtual