Pro Shop Attendant- Gold Mountain Golf Club

Pro Shop Attendant | Gold Mountain Golf Club

Let’s start off with the most important part - what’s in it for you: 

The Perks
*Eligibility of perks is dependent upon job status

• Get Paid Daily (Make any day payday)
• Paid Time Off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K, HSA/FSA Plans
• Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks (Yes, Discounted Travel!)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Values-Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Online Learning Platform to Help You Develop!
• Eligible for participation in tips or tip pooling

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The Brass Tacks

• Possess sufficient knowledge of the tennis facilities to meaningfully communicate with tennis players regarding the layout and constitution of the course/courts, the location of rest stops/restrooms, halfway houses or lightning shelters, and local rules that may apply
• Possess sufficient inventory product knowledge and sales skills to stimulate merchandise sales at specified profit margins as set by the supervisor
• Maintain an awareness of all promotions and advertisements
• Safely and accurately operate a point-of-sale (POS) system and conduct transactions per our cash handling procedures manual
• Maintain orderly appearance of register area and keep supplies stocked
• If applicable, safely and accurately operate reservation system hardware and software
• Protect the organization, members and guests by adhering to safety guidelines and communicating emergency information in a calm, clear and professional manner
• Perform the necessary actions to remove persons engaging in unauthorized facility use
• Handle member/guest service issues in a prompt and effective manner, notifying supervisor of member/guest concerns
• Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers
• Communicate member and guest requests to management
  

The Nitty Gritty

• Ability to communicate effectively with members, co-workers and management
• Ability to operate golf carts and/or people movers (if applicable)
• Ability to operate computers, keyboards and interfaces
• Ability to communicate clearly on telephones and two-way radios
• Written acknowledgment of comprehensive understanding of the cash handling and transaction procedures
  

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.