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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk to ...Read more about Relationship Banker IMore
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Rosemead, CA, USA ● Req #1952Wednesday, September 20, 2023GENERAL SUMMARY The AVP, IAM Platform Application Onboarding and Administration is responsible for the day to day technical and operational management of Cathay Bank’s Identity Governance and Administration (IGA) and supporting its technical integration and effectiveness towards the automation identity lifecycle management and access reviews / attestations against the bank’s authoritative data source(s), the enterprise network / directory environment and applications for central access managemen ...Read more about AVP, IAM Platform Application Onboarding and AdministrationMore
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GENERAL SUMMARY The position is responsible for supporting key areas within the IT Governance organization. Key functions will focus on IT Risk Assessments, IT general controls to ensure compliance with FFIEC guidelines. The position will also be responsible for tracking and reporting on open audit issues and working with the IT organization to ensure timely completion of the issues. Will be the interface to Internal Audit and Regulators. Ensure that all the IT areas are adhering to and in compl ...Read more about Senior IT Governance AnalystMore
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GENERAL SUMMARY Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimi ...Read more about Relationship Banker IIMore
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GENERAL SUMMARY Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimize r ...Read more about Senior Relationship BankerMore
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GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partneri ...Read more about Customer Service & Sales ManagerMore
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GENERAL SUMMARY The Senior Internal Auditor will perform an important role in leading and performing Financial, Operational, Compliance & SOX Audits and various value-add projects under the direction of internal audit management. The Senior Internal Auditor will be responsible for assisting Internal Audit management with project planning, execution, and reporting. ESSENTIAL FUNCTIONS Lead the execution of Financial, operational, Compliance and SOX audit process from start to finish, in ...Read more about Sr. Internal AuditorMore
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GENERAL SUMMARY Responsible for primarily managing customer portfolio of Retail branch customers (consumer & business) and business development activities that generates and solicits new business. Additional responsibilities include opening accounts, deepening customer relationships by cross selling bank products/services, and referring customers to other areas of the bank as appropriate. As backup, provides operational support while delivering exceptional customer service. Following regula ...Read more about AVP, Relationship Banking OfficerMore
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Flushing, Queens, NY, USA ● Req #1915Thursday, September 14, 2023GENERAL SUMMARY Following established company policies and procedures, assists Loan Officers in the following essential functions. ESSENTIAL FUNCTIONS Prepare new and renewed underwriting packages. Order Credit reports, OFAC, Entity & UCC lien searches. Support Loan Officers in loan closing and funding. Assist Loan Officers with various account monitoring activities. Upload the credit files into FCM imaging system. Respond to customers' inquiries. Handle daily loan transactions & outgoin ...Read more about Loan Assistant or Sr. Loan AssistantMore
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Rosemead, CA, USA ● Req #2002Wednesday, September 13, 2023GENERAL SUMMARY The AVP, Active Directory and Authentication Administration is responsible for the day-to-day technical management and protection of Cathay Bank’s Active Directory and Azure AD, and the management and enforcement of Authentication enforcement of technical controls and policies, their integration to the bank’s enterprise network/directory environment(s) and applications for identification, authentication, and authorization purposes. This role is responsible for the technical enfor ...Read more about AVP, Active Directory and Authentication AdministrationMore
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GENERAL SUMMARY Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimi ...Read more about Relationship Banker IIMore
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GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering ...Read more about Customer Service & Sales ManagerMore
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GENERAL SUMMARY AVP, Loan Portfolio Officer (“LPO”) is responsible for maintaining and monitoring existing commercial loan portfolio and work closely with the Relationship Manager who owns the relationship of these accounts. LPO is expected to maintain close contact with these clients and leverage the relationship to identify and bring in additional new business opportunities, both in loans and Bank’s other products and services. LPO is expected to provide “best-in-class” service to these ...Read more about AVP, Loan Portfolio OfficerMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker IMore
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GENERAL SUMMARY Responsible for review/callback of new loan bookings, renewals, monetary transactions, maintenance, and other loan servicing activity. Ensure loan servicing activity follows established procedures, data entry is accurate, and proper support is obtained. ESSENTIAL FUNCTIONS Review of new loan bookings, renewals and modifications ensuring loans are entered into the servicing system accurately. Review of loan maintenance ensuring the compliance with the loan terms and supporti ...Read more about Loan Servicing Quality Control SpecialistMore
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GENERAL SUMMARY Answers and directs incoming telephone calls related to account services, online banking, mobile banking, and telephone banking. Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL FUNCTIONS Operate telephone system to answer and direct incoming telephone calls in a timely, professional, and courteous manner. Respond to email inqui ...Read more about Client Service SpecialistMore
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GENERAL SUMMARY Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank. DIRECT REPORTS The incumbent supervises the entire staff within the branch. ESSENTIAL FUNCTIONS Management of and total accountability for a branch office in meeting administrative, Compliance, operational, sales and service, and profitability objectives of the bank. Make regular business development call ...Read more about VP, Branch ManagerMore
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GENERAL SUMMARY Portfolio Manager (“PM”) is responsible for maintaining and monitoring the existing commercial loan portfolio and working closely with Team Manager or Relationship Manager who owns the relationship of these accounts. PM is expected to maintain close contact with these clients and leverage the relationship to identify and bring in additional new business opportunities, both in loans and the Bank’s other products and services. PM is expected to provide “best-in-class” service to ...Read more about AVP/VP, Portfolio ManagerMore
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GENERAL SUMMARY Within established policies and department procedures, the Marketing Officer and Brand Manager is charged with developing, implementing and managing marketing programs and initiatives to support the Bank’s expanding business and service network, with a specific focus on brand management. As the brand guardian, the Marketing Officer and Brand Manager is responsible for executing the brand strategy and ensuring the integrity of the brand across all company marketing communications ...Read more about AVP, Marketing Officer & Brand ManagerMore
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GENERAL SUMMARY As a “subject matter expert”, will provide training, guidance, and encouragement to less experienced bankers/MLOs in a designated region of branches. Following established policies and department procedures, responsible for loan production and processing to support fee income growth and provide the highest level of expertise and client service. To be able to work with branches and clients and provide excellent client service. Assess mortgage needs of clients and provide various b ...Read more about Regional Mortgage Loan OfficerMore
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GENERAL SUMMARY Following established policies and procedures, the Loan Portfolio Officer is responsible for maintaining and monitoring the existing portfolio and growing/developing the customer relationship. Work with the Underwriting Department to provide required information for loan underwriting on both new and renewal credits. Product types include all facets of commercial loans and construction loans. The incumbent will provide mentoring and coaching to junior staff. ESSENTIAL FUNCTIONS ...Read more about Loan Portfolio OfficerMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk to ...Read more about Relationship Banker I (PT)More
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GENERAL SUMMARY Assist Financial Advisor (FA) with all administrative related tasks. Provides sales, processing, operational, administrative, and customer service support to Financial Advisor. Assist in the coordination of activities, travel arrangements, scheduling conferences/meetings, managing Financial Advisor’s calendar, and other projects as assigned. Act as a liaison between the client, Financial Advisor, and back office. ESSENTIAL FUNCTIONS Answer telephone calls (respondin ...Read more about Assistant to Financial AdvisorMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker I or IIMore
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GENERAL SUMMARY Travel to various branches within assigned region to primarily manage customer portfolio of Retail branch customers (consumer & business) and business development activities that generates and solicits new business. Additional responsibilities include opening accounts, deepening customer relationships by cross selling bank products/services and referring customers to other areas of the bank as appropriate. As backup, provides operational support while delivering exceptional ...Read more about AVP, Regional Relationship Banking OfficerMore