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GENERAL SUMMARY The Loan Portfolio Officer (“LPO”) is responsible for maintaining and monitoring existing commercial loan portfolio and work closely with Team Manager or Relationship Manager who owns the relationship of these accounts. LPO is expected to maintain close contact with these clients and leverage the relationship to identify and bring in additional new business opportunities, both in loans and Bank’s other products and services. LPO is expected to provide “best-in-class” service to ...Read more about Loan Portfolio OfficerMore
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GENERAL SUMMARY Following established policies and procedures, the Loan Portfolio Officer is responsible for maintaining and monitoring the existing portfolio and growing/developing the customer relationship. Work with the Underwriting Department to provide required information for loan underwriting on both new and renewal credits. Product types include all facets of commercial loans and construction loans. The incumbent will provide mentoring and coaching to junior staff. ESSENTIAL FUNCTION ...Read more about Loan Portfolio OfficerMore
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GENERAL SUMMARY The VP/FVP of Model Risk Management (MRM) is part of Risk Management and is responsible for the Bank’s MRM Program. Must have a foundational understanding of model risk, credit risk, market risk, interest rate risk, pricing risk, market risk, and financial risk. The position requires owning and managing model risk management, ensuring business processes related to models are following applicable governance and policy requirements including, reviewing model risk and control proce ...Read more about VP/FVP, Model Risk ManagerMore
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GENERAL SUMMARY Assist Financial Advisor (FA) with all administrative related tasks. Provides sales, processing, operational, administrative, and customer service support to Financial Advisor. Assist in the coordination of activities, travel arrangements, scheduling conferences/meetings, managing Financial Advisor’s calendar, and other projects as assigned. Act as a liaison between the client, Financial Advisor, and back office. ESSENTIAL FUNCTIONS Answer telephone calls (responding, scree ...Read more about Assistant to Financial AdvisorMore
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GENERAL SUMMARY The Support Services Analyst II will provide 1st ,2nd, and 3rd level End User support to all Cathay Bank team members on all company supported applications and systems. Proficient in Microsoft Office systems and applications and networking. Responds to inquiries and requests for assistance with the company’s computer systems, hardware, software, applications, telephone systems, and network. Identifies, analyzes, troubleshoots, and resolves problems and requests accurately and w ...Read more about Support Services Analyst IIMore
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GENERAL SUMMARY Under supervision and following established policies and department procedures operate various fund transfers and communication computer systems as described in Essential Functions. ESSENTIAL FUNCTIONS Operate Payplus wire application and process funds transfers (incoming and outgoing). Operate SWIFT system and process various types of SWIFT messages. Input outgoing wires on Payplus and SWIFT applications with the highest degree of accuracy. Assist with wire investigations. ...Read more about Wire SpecialistMore
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Los Angeles, CA, USA ● Req #2176Wednesday, April 17, 2024GENERAL SUMMARY As an Officer the incumbent manages high profile clients and complex implementation requests. Working under general supervision the team member will receive, track, and monitor the set-up request process from inception through completion. This role will be responsible for establishing, expanding, and managing our most important external relationships. Responsible for ensuring the delivery of superior client service and quality implementation experience. Will provide phone and em ...Read more about Treasury Management Implementation & Support OfficerMore
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GENERAL SUMMARY Responsible for managing the loan review function, including detailed loan file and/or on-site reviews of all lending units using a risk-based approach to determine review scope. Also responsible for the preparation and distribution of Loan Review Reports that communicate findings. Tracks all risk rating changes processed through lending unit reviews and other channels. DIRECT REPORTS The incumbent has approximately ten direct reports. The composition of the Loan Review staff i ...Read more about SVP/FVP, Loan Review ManagerMore
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GENERAL SUMMARY Under the direction of the FVP TMIS Manager, the AVP, Treasury Management Officer is responsible for the overall coordination of day-to day activities within the Treasury Management Implementation and Support Department. The incumbent supports the overall needs of the department team members. Incumbent interacts with customers and Bank Staff, ensuring superior customer service and the delivery of a quality implementation experience. Incumbent prioritizes workload and provides e ...Read more about AVP/VP, Treasury Management OfficerMore
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GENERAL SUMMARY Analyze loans for credit quality and adherence to bank policy. May act as Examiner-In-Charge of assigned lending unit reviews and prepare comprehensive reports for distribution to management. Assist in the loan sampling process for lending unit reviews and in other departmental functions as necessary. ESSENTIAL FUNCTIONS Perform detailed loan file reviews of lending unit’s portfolios. The reviews evaluate loan credit quality, Risk Identification, Policy Compliance, Support fo ...Read more about AVP, Loan Review OfficerMore
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GENERAL SUMMARY Assists Deposit Operations by performing new account quality control reviews, ensuring branch accounts are opened correctly and in compliance with established policy and procedures. Makes oneself available to resolve branch daily issues by answering inquiries regarding overall operations, including legal, compliance and policy/procedural questions, and provide decision-making guidance as necessary. Understands the functions of systems used by the branches. Identifies resolves an ...Read more about Senior Deposit Operations OfficerMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker IMore
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GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering ...Read more about Customer Service & Sales ManagerMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk to ...Read more about Relationship Banker I (PT)More
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GENERAL SUMMARY Responsible for management of the day-to-day operations of the Client Care Center. Responsible for personnel administration and staff development. Evaluate, recommend, and implement procedures and processes to improve department performance and client experience. Ensure team members consistently deliver high level quality client service. Ensure regulatory compliance and adherence to bank policies and procedures. DIRECT REPORTS The incumbent manages all team members in the depar ...Read more about AVP, Manager, Client Care CenterMore
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GENERAL SUMMARY Responsible for assisting and servicing clients through inbound and outbound calls. Perform regular daily officer functions which include coordinating daily activities of a client service team and responding to client inquiries. Act as second-tier support for complex account servicing. Provide training and daily supervision to team members. Consistently deliver high-level client service experience. Ensure regulatory compliance and adherence to bank policies and procedures. ESS ...Read more about Client Care Center OfficerMore
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GENERAL SUMMARY The Sr. Project Manager is responsible for leading and managing a cross-functional team to deliver defined project outputs on time, within budget, and with quality results. The Sr. Project Manager has primary responsibility for defining, planning, tracking, and managing the enterprise project, for identifying key resources, and providing the direction they require in order to meet project objectives. The Sr. Project Manager will work closely with senior leaders to understand the ...Read more about Sr. Project ManagerMore
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GENERAL SUMMARY Responsible for supporting the branch operations administration and managing a customer portfolio of Retail branch customers (consumer & business) and business development activities. Primary responsibilities include deepening customer relationships by cross selling bank products/services and referring customers to other areas of the bank as appropriate. Providing operational support (as needed conducting teller and new account opening transactions), while delivering exceptional ...Read more about Relationship Banking OfficerMore
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GENERAL SUMMARY Portfolio Manager (“PM”) is responsible for maintaining and monitoring existing commercial loan portfolio and work closely with the SRM who owns the relationship of these accounts. PM is expected to maintain close contact with these clients and leverage the relationship to identify and bring in additional new business opportunities, both in loans and Bank’s other products and services. PM is expected to provide “best-in-class” service to these loan clients while following estab ...Read more about AVP, Portfolio ManagerMore
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GENERAL SUMMARY Portfolio Manager (“PM”) is responsible for maintaining and monitoring existing commercial loan portfolio and work closely with Team Manager or Relationship Manager who owns the relationship of these accounts. PM is expected to maintain close contact with these clients and leverage the relationship to identify and bring in additional new business opportunities, both in loans and Bank’s other products and services. PM is expected to provide “best-in-class” service to these loa ...Read more about AVP/VP, Portfolio ManagerMore
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GENERAL SUMMARY Documentation, Closing & Funding Department is responsible for preparing commercial loan documentation in LaserPro or reviewing attorney prepared loan documents, drafting Lender’s Instructions, and coordinate loan closing ensuring that all the loan documents are properly executed, and all loan terms/conditions are fulfilled and collateral perfection within allowed timeframe. ESSENTIAL FUNCTIONS Create LaserPro loan documents for all simple commercial loans (i.e. CRE loans, sim ...Read more about Loan SpecialistMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker IMore
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Flushing, Queens, NY, USA ● Req #2197Wednesday, April 10, 2024GENERAL SUMMARY Following established company policies and procedures, assists Loan Officers in the following essential functions. ESSENTIAL FUNCTIONS Prepare new and renewed underwriting packages. Order Credit reports, OFAC, Entity & UCC lien searches. Support Loan Officers in loan closing and funding. Assist Loan Officers with various account monitoring activities. Upload the credit files into FCM imaging system. Respond to customers' inquiries. Handle daily loan transactions & outgoi ...Read more about Loan Assistant / Senior Loan AssistantMore
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Flushing, Queens, NY, USA ● Req #2194Wednesday, April 10, 2024GENERAL SUMMARY Following established company policies and procedures, assists Loan Officers in the following essential functions. ESSENTIAL FUNCTIONS Prepare new and renewed underwriting packages. Order Credit reports, OFAC, Entity & UCC lien searches. Support Loan Officers in loan closing and funding. Assist Loan Officers with various account monitoring activities. Upload the credit files into FCM imaging system. Respond to customers' inquiries. Handle daily loan transactions & outgoi ...Read more about Loan Assistant / Senior Loan AssistantMore
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GENERAL SUMMARY Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank. DIRECT REPORTS The incumbent supervises the entire staff within the branch. ESSENTIAL FUNCTIONS Management of and total accountability for a branch office in meeting administrative, Compliance, operational, sales and service, and profitability objectives of the bank. Make regular business development calls to s ...Read more about VP, Branch ManagerMore