Patient Financial Services Representative (040623.5) FULL TIME

1200 Westwood Dr, Hamilton, MT 59840, USA Req #481
Thursday, April 6, 2023

Patient Financial Services Representative opportunity in beautiful Hamilton, Montana!!

Bitterroot Health is seeking candidates to fill a Service Representative position in our Patient Financial Services department.  The Patient Financial Services (PFS) Representative serves as the hospital’s primary contact for all patient billing inquiries.  Acts as a liaison between patients, providers and payers for pre and post care matters related to estimates for service and account resolution.  Provides information regarding hospital billing practices, policies and patient billing statements.  Assists patients in understanding billing statements to ensure swift resolution of outstanding balances.  Fulfills the organization’s mission of care and service by providing superior customer service to the patient community.

Minimum Qualifications:

  • Education: High school diploma or equivalent required, Associate Degree in Business related field highly desired
  • Job Knowledge/Skills/Abilities: Familiarity with medical billing/collections and healthcare insurance preferred. Strong interpersonal and customer service skills and strong communication (written and verbal) skills required
  • Experience: One (1) year work experience in a physician office or hospital setting preferred

Schedule:  Full-time, 40 hours/week
Benefits:  This position is eligible for the full-time benefit package


Other details

  • Job Family Active Jobs
  • Pay Type Hourly
Location on Google Maps
  • 1200 Westwood Dr, Hamilton, MT 59840, USA