Assistant Branch Manager I

MLK, 2002 NE MLK Jr Blvd, Portland, Oregon, United States of America Req #138
Thursday, May 18, 2023


Our ideal candidate:  We are seeking candidates deeply committed to our mission: to transform the banking industry from within. We lead by example, collaborate with and invest in change-makers, and build sustainable prosperity in our communities.

Who we are: Beneficial State is one of only a handful of B-Corp banks in the nation and one of the highest-rated B-Corps on the planet. That means that we subscribe to a rigorous evaluation standard that measures our positive impact, not just our profitability. We demonstrate how a bank can combine social equity, environmental sustainability, and business stability to create a better financial system – a system that drives inclusive prosperity to benefit people and the planet. #BCorp #WeAreBCorps

Join our team: If you are ready to do challenging and transformative work that will build a brighter future for us all, and you are hungry to bring your passion and energy to the table, we welcome your application.


At Beneficial State Bank, the Assistant Branch Manager takes care of our customers and employees, making them feel welcomed and valued. This is achieved by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Our Assistant Branch Managers represent our brand and culture with their teams and in their communities. Here at Beneficial, you'll have the opportunity to help people
experience our Vision – An economy that restores our planet and extends prosperity to all.

As an Assistant Branch Manager, you ensure the Branch meets and exceeds customer expectations and will be an integral part in creating a People First culture in the Branch. You partner with the Branch Manager and lead all aspects of Branch operations.

  • Creates a People First culture for customers ensuring an excellent customer experience, and creates an outstanding work environment for all employees.
  • Fosters an environment where team members provide an exceptional customer experience and a dynamic, engaging culture.
  • Identifies, coaches, develops, motivates, and supports employees in professional growth.
  • Partners with the Branch Manager to resolve issues regarding customer and team experience, risk, and growth of the retail banking team to meet business banking objectives.
  • Engages customers to understand their financial needs and works proactively to help customers achieve financial success.
  • Collaborates with the Branch Manager to lead, manage, and develop a team with low to moderate complexity and risk in retail branches.
  • Assists in the oversight of daily operations at the branch, including cash and vault balancing, negotiable items, and audits.
  • Creates and maintains a strong risk and control environment with demonstrated commitment to operational integrity and policies.
  • Maintains branch readiness, employee training, and a strong working knowledge of all internal and external audit requirements including new Accounts/CIP, Compliance, and Operational audit components.
  • Understands and complies with federal and state regulations related to financial products and services, as well as Bank policies and procedures, and regulations pertaining to the Bank Secrecy Act (BSA).
  • Completes all mandatory online compliance training as assigned within specified due dates.
  • Acts as a role model and actively promotes the Banks mission and vision with their team and customers.
  • Performs other duties as assigned.

The position of Assistant Branch Manager is responsible for the direct supervision of assigned employees in the absence of the Branch Manager.

  • Comprehensive knowledge of branch banking and operational functions, bank services and products, and related policies and procedures.
  • Knowledge of state and federal banking compliance regulations.
  • Associate degree from an accredited college or university and/or 3 years of related experience; or the equivalent combination of education and experience.
  • Excellent communication skills with the ability to engage and interact with diverse stakeholders both internally and externally.
  • 1 year of direct people management experience strongly preferred; Retail Banking experience required.
  • Ability to develop and maintain effective and trusting relationships.
  • Demonstrated experience leading in a customer service oriented environment.
  • Excellent organizational and time management skills, with the proven ability to provide leadership, supervision, and training.

What is the benefit package for this role? Beneficial State Bank’s benefits include a comprehensive package designed to support you and your eligible dependents. We focus on the holistic health of our team members and promote work-life balance.


Our benefit package includes:

  • Medical / Dental / Vision / Basic Life / STD / LTD
  • Vacation Days: 2-4 weeks depending on role
  • Sick Days: 12 days per year
  • Holidays: 11 days per year
  • 401(K) / ROTH / FSA / HSA / EAP
  • Education and Adoption Assistance
  • Bank-Wide Annual Discretionary Bonus Program
  • Production-based incentive program available for some roles.
  • Paid Volunteer Time: 4 days per year / annual match of qualifying employee donations
  • Paid Sabbatical Program after 5 years of service
  • Pet Benefits


For detailed information about our benefits, please visit


You are welcome here at Beneficial State Bank. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, national origin, gender identity, disability or veteran status.

Other details

  • Job Family Retail Banking
  • Pay Type Hourly
  • Min Hiring Rate $30.18
  • Max Hiring Rate $33.00
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Location on Google Maps
  • MLK, 2002 NE MLK Jr Blvd, Portland, Oregon, United States of America