SUMMARY

ESSENTIAL DUTIES

• Acts as an escalation point for the front-line technicians to help resolve issues that may require greater knowledge and experience to remediate.
• Researches, designs, and implements Information Technology systems to support various ongoing efforts throughout the Bank.
• Installs, configures, and supports hardware, including, but not limited to:
• Servers
• Storage and data warehousing solutions
• Desktop and Laptop computers
• Firewalls
• Routers
• Switches
• Wireless Access Points
• Telephones
• Door and alarm controls
• Security Camera systems
• Mobile devices
• Peripheral devices
• Installs, configures, and supports software, including, but not limited to:
• Email and collaboration tools
• Telephones
• Databases
• Data backups
• Remote Monitoring and Management (RMM)
• Web Application Firewalls
• Multi-Factor Authentication platforms
• Endpoint Detection and Response (EDR)
• Mobile Device Management (MDM)
• Acts as the primary administrator of the server and network equipment, performing diagnostics, reviewing logs, and updating configurations as necessary.
• Performs software, system, and network troubleshooting with suppliers as required to resolve issues.
• Maintains library of all software, hardware, and supporting documentation.
• Ensures the backup of data is performed regularly by reviewing logs and reports and performing recurring restorations of systems from backups using automated or manual methods.
• Evaluates the effectiveness of existing information systems and assist in developing new systems to improve production or workflow as required.
• Travels to various bank locations to perform IT duties as needed.
• Effectively communicates technical information to non-technical staff and management.
• Punctual, regular, and consistent attendance.
• Ensures compliance with all state and federal regulations and internal company policies, including but not limited to BSA / Anti-Money Laundering, Fair Lending, Privacy, and Anti-Discrimination, to the extent each applies to current job responsibilities.
• Completes all compliance training as assigned within specified due dates.

SECONDARY DUTIES

In addition to the Essential duties listed above, the Sr. Network Administrator will be responsible for the following:

• Identifies and reports on capacity and performance trends found within the IT infrastructure.
• Creates high-quality reports on systems as needed for management review.
• Prepares high-quality technical diagrams including network topology and logical data flow diagrams.
• Automates recurring tasks using PowerShell, Python, or other methods.
• At the direction of the Information Security Officer (ISO), mitigates discovered vulnerabilities and system misconfigurations that may increase the risk of a data breach.
• Leads and participates in large-scale project efforts.
• Works independently and in an often unsupervised capacity.
• Performs root cause analysis and prepares Reason for Outage (RFO) documentation.
• Participates in and supports the Business Continuity Planning process.

SUPERVISORY RESPONSIBILITY

What is the benefit package for this role? Beneficial State Bank’s benefits include a comprehensive package designed to support you and your eligible dependents. We focus on the holistic health of our team members and promote work-life balance.

Our benefit package includes:

• Medical / Dental / Vision / Basic Life / STD / LTD
• Vacation Days: 2-4 weeks depending on role
• Sick Days: 12 days per year
• Holidays: 11 days per year
• 401(K) / ROTH / FSA / HSA / EAP
• Education and Adoption Assistance
• Bank-Wide Annual Discretionary Bonus Program
• Production-based incentive program available for some roles.
• Paid Volunteer Time: 4 days per year / annual match of qualifying employee donations
• Paid Sabbatical Program after 5 years of service
• Pet Benefits

For detailed information about our benefits, please visit http://www.beneficialstatebank.com/about-us/careers

You are welcome here at Beneficial State Bank. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, national origin, gender identity, disability or veteran status.