Shelter Specialist - Transitional Wellness Center

Bay Cove Human Services, Inc. a leading Massachusetts human services organization, seeks a Support Staff to join us in our mission to provide high-quality services to adults who face the life-long challenges of mental illness, aging and substance use disorder. The Support Staff will enforce policies and procedures of the emergency shelter program, help maintain a safe environment for the clients, and provide support in the framework of recovery. The CASPAR program has built a comprehensive array of outreach, shelter, stabilization, residential, aftercare, education, and prevention services.

We are looking for someone who strives to:

• Challenge thinking.
• Be different.
• Lead change.

• Respond appropriately to any emergency situation. 
• Oversee and monitor the proper distribution and intake of all client medication. 
• Provide care for program participants and maintain order by monitoring client activities, providing crisis intervention and resolving conflicts, as needed. 
• Maintain all safety and security policies and procedures, including bed checks, building security, and fire safety. 
• Maintain daily logs. 
• Prepare food, plan, manage, and service on a daily basis, as needed. 
• Enforce all program policies and procedures as they pertain to clients, and maintain protocols in the event of making spot decisions relative to a client's health and safety, including crisis interventions, referrals, and restrictions. 
• Education - High School Diploma or GED. 
• Experience - Knowledge of modality specific issues, such as substance use disorder or homelessness 
• Must be knowledgeable with the Confidentiality of Alcohol and Drug Abuse Patient Record (Title 42CFR-Part 2) 
• License – Valid driver’s license. 
• Keywords: Substance Use Disorder, Group, Addictions, Recovery, Mental Health, Counselor, Case Management, Therapy, Care Coordination, Clinician, Supervision, Social Work, Psychology, Emergency Shelter, Homelessness