Large Logo and Name

Retail Assistant Store Manager - Visual Leader - Palo Alto

Palo Alto Retail, 180 El Camino Real, Menlo Park, California, United States of America Req #262
Saturday, April 15, 2023
Assistant Store Manager/Visual Lead - Palo Alto 
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Pay: $27- 30/hour

**this position is on-site at our new Retail Store in Palo Alto, set to open May 2023. 

The Assistant Retail Store Manager helps maintain a profitable store that offers an incredible guest experience. You will work with all members of the retail store team to maintain customer service standards by supervising the Retail Store Gearhead team, managing inventory, visual merchandising and ordering, all while ensuring the store hits metrics for sales and profitability. ASM / Visual Lead additionally supports the operations of the store with an emphasized merchandising accountability on creating a positive and inspiring visual experience for the customer. 

  • Challenges and inspires the team to elevate every aspect of the store experience through
  • service, merchandising and standards to create a compelling environment for the customer.
  • Supports new initiatives to evolve the retail experience for the customer, drive sales and provide an engaging and positive experience for each customer.
  • Oversees placement of product, mannequin styling, and execution of in-store displays and marketing.
  • Sets clear objectives and expectations with the team to drive a consistent store experience and ensure excellent operational and visual standards are upheld at all times.
  • Ensure loss prevention standards are in place at all times
  • Provide coaching & feedback to Retail Store Gearheads
  • Encourages and demonstrates adaptability; positively effecting change and enabling the team to successfully execute tasks.
  • Manages visual direction from planning through execution to meet company expectations and timelines.
  • Utilizes reporting tools to identify business opportunities with product placement, outfitting, and stock levels.
  • Submits store photos to highlight merchandising and display updates. 
  • 2+ years store visual merchandising and leadership experience
  • Strong merchant skills and a history of delivering financial results
  • Excellent verbal and written communication skills for multiple audiences including employees and customers
  • Knowledge of the gear we sell
  • Proficient with Computers and Software products including MS Office products
  • Strong ability to multitask
  • Ability to prioritize and manage conflicting demands  
  • Drive business, specifically through strong visual presentation
  • Exceptional leadership, planning and decision-making skills
  • Ability to thrive in a fast-paced, high-volume, rapidly evolving environment
  • Assist General Manager in creating an efficient and effective schedule
  • Assist with onboarding new staff
  • Coaching and developing team and individuals on expectations
  • Assists customers in times of increased store traffic
  • Run daily metrics and lead sales floor to impact team and performance
  • Manage back of house logistics, receipts and organization of inventory 
Seek it. Find it. Send it. We help customers seek the perfect gear for their backcountry, find their awe, and send it their way. Through our five brands—Backcountry, Competitive Cyclist, MotoSport, Bergfreunde, and Steep&Cheap—we give our customers the gear, knowledge, and inspiration they need to chase life’s greatest moments. We foster local outdoor communities around the locations of our expanding number of retail stores, and we’re actively creating a more inclusive and equitable outdoors for all through our Diversity, Equity & Inclusion initiatives.

We’re a company of Gearheads and we offer personalized expertise at every level of the organization. This means we curate the best assortment of premium gear and apparel, a premium shopping experience, personalized Gearhead advice, super-fast and accurate fulfillment, and aspirational and informative content.

When you join the Backcountry Herd, you join a crew that is passionate about their jobs and equally stoked on the outdoors. Pre-dawn skintrack laps are the norm, MTB rides are our lunch break, and you’ll regularly find coworkers hitting the trail together post-work. Benefits are competitive and include medical, dental, vision, and disability & life insurance, paid parental leave, 401(k) matching, and Flexible Spending Account Option. 

Other details

  • Pay Type Hourly
  • Min Hiring Rate $27.00
  • Max Hiring Rate $30.00
  • Travel Required No
  • Travel % 0
  • Telecommute % 0
Location on Google Maps
  • Palo Alto Retail, 180 El Camino Real, Menlo Park, California, United States of America