TRC 1000x200

TRC - IRA & ICF Allocated Services - Resident Benefits Clerk 1

200 Dunham Ave, Jamestown, NY 14701, USA Req #4425
Thursday, December 29, 2022
The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who wanted to provide educational and training opportunities for persons with developmental and intellectual disabilities, The Resource Center has grown into a comprehensive agency providing services to thousands of persons with all types and levels of disabilities.

The Resource Center is the largest non-governmental employer in Chautauqua County with more than 1,300 employees on its payroll.

The mission of The Resource Center is to support individuals with disabilities and other challenges in achieving maximum independence, contributing to their community, experiencing lifelong growth, and enjoying quality of life.


Admission, Benefits and Entitlement Coordinator

FUNCTION:Establish and maintain eligibility for the maximum entitlements for all of the individuals in the IRA and ICF program. Provides oversight of the management of the resident funds held in TRC accounts and ensures that these are managed in accordance with OPWDD, Social Security and other pertinent regulations in close consultation and collaboration with the Residence Managers and the Finance Department.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:Demonstrated knowledge of bookkeeping and accounts receivable processes and protocols. Ability to work under general direction in accordance with agency and departmental policies and procedures. Knowledge of and ability to use computer software such as Excel, Word and related financial software. Knowledge of or ability to learn entitlement programs and regulations governing them and residential facilities for the developmentally disabled. Ability to use office equipment such as calculator, fax machine, and other equipment to carry out assigned duties. Ability to communicate effectively with others both within and outside of the organization. Must be detail-oriented, well-organized and demonstrate the ability to completed assigned duties within required time frames. Physical condition or reasonable accommodation(s) commensurate with the demands of the job.

MINIMUM QUALIFICATIONS:Associates degree in accounting or related field; OR High School diploma or GED plus two (2) years related experience. Driver’s license and use of personal vehicle for work or equivalent accommodations required. Employee is eligible for advancement to grade 12 upon attainment of one (1) year of service and attainment of satisfactory Staff Performance Review in which it demonstrates all competencies associated with the job have been achieved.


  1. Upon admission, ensures that all individuals apply for and receive allotted benefits from Social Security, SSI, Veteran’s Administration, Railroad Pension, Food Stamps and Medicaid.
  2. Ensures that each individual receives the allotted personal allowance each month, including access to cash on hand, and ensures that these monies are spent in accordance with the rules and regulations established by administering agencies.
  3. Ensures monthly payment of rent or NAMI for each individual.
  4. Ensures completion of signed agreements upon admission and annually with the individuals and/or correspondents.
  5. Ensures monthly reconciliation of all individual accounts, including but not limited to PFA (Personal Funds Account), Special Needs, Savings accounts.
  6. Performs quarterly audit at each home, including reconciliation or individual personal funds, cash on hand, savings, and petty cash. In addition, performs periodic audits of individual funds/accounts as needed or assigned.
  7. Assists in the preparation and statistical data and reports required by the Housing and Urban Development (HUD) and the Agency HUD Administrator.
  8. Prepares monthly wage report for the Social Security Administration.
  9. Maintains financial files for each individual.
  10. Performs all other duties as needed or assigned.


  1. Badge Access (all residential locations)
  2. E-mail (Internal accounts)
  3. Shared Drive (residential)
  4. Training Management System
  5. Therap (Finance level)
  6. Key2 Purchase

Revision Date: 05/31/2019
IDD Services
Grade 11/12; Non-Exempt

The Resource Center is an equal employment opportunity employer and will not discriminate on the basis of race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, citizenship status, military status, domestic violence status, predisposing genetic characteristics or genetic information, physical or mental disability, any other category protected by law, or any other non-job related characteristic. As needed, The Resource Center will provide reasonable accommodations for disabilities to employees and applicants whenever such accommodation would not create an undue hardship or a safety concern in the conduct of TRC’s operations.

Other details

  • Job Family TRC - Active - PFL/DBL Eligible
  • Pay Type Hourly
Location on Google Maps
  • 200 Dunham Ave, Jamestown, NY 14701, USA