TRC 1000x200

TRC Assistant Director of Finance in Revenue & Reimbursement

200 Dunham Ave, Jamestown, NY 14701, USA Req #4415
Wednesday, December 28, 2022
The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who wanted to provide educational and training opportunities for persons with developmental and intellectual disabilities, The Resource Center has grown into a comprehensive agency providing services to thousands of persons with all types and levels of disabilities.

The Resource Center is the largest non-governmental employer in Chautauqua County with more than 1,300 employees on its payroll.

The mission of The Resource Center is to support individuals with disabilities and other challenges in achieving maximum independence, contributing to their community, experiencing lifelong growth, and enjoying quality of life.


FUNCTION: In close collaboration with the assigned Executive Management Team (EMT) liaison, provides leadership and support to ensure assigned areas of responsibility are Mission Focused, maximize operating performance, adhere to sound business and quality practices, and are in compliance with all applicable regulations. Assists EMT liaison with outcomes planning, supports the development of policies and procedures, ensures a healthy work culture and positively represents the organization at all times.
To oversee the process of Agency revenue cycle

management. reimbursement methodologies/ adjustments, and billing/ receivable collection; To ensure the accuracy and timeliness of billing, filing of cost reports, and cash collections; To advise Agency management in regards to reimbursement issues;

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:Must possess strong leadership skills and abilities in order to assist with the direction of a multitude of unique program operations; A firm understanding of Generally Accepted Accounting Principles (GAAP) is essential; Must possess an extensive knowledge of all applicable State and Federal billing/reimbursement requirements/regulations and funding stream opportunities; Comprehensive understanding of accounting/billing principles, rate setting methodologies, and healthcare receivable/billing practices is critical; Demonstrated competence and experience in being accountable for major functions of financial services and ethical decision making is paramount; Must possess strong administrative, organizational, and analytical skills; Must be self-directed and able to initiate and manage multiple responsibilities effectively and efficiently, as well as know when to delegate what and to whom; Excellent verbal and written communication skills across various channels (internally, as well as externally) is critical; Ability to supervise and foster a cohesive team environment is vital; Experience with individuals with disabilities is helpful; Ability and willingness to seek and learn new technology is important; Must be flexible and willing to work non-traditional hours as needed or assigned to meet customer need; physical condition or reasonable accommodation(s) commensurate with the demands of the job.

MINIMUM QUALIFICATIONS: Master’s Degree in Accounting, Business Administration, or related field, plus two (2) years of comprehensive financial experience in business operations, one (1) of which must be administrative/supervisory in nature; OR Bachelor’s Degree in Accounting, Business Administration, or related field, plus four (4) years of comparable experience, two (2) of which must be supervisory in nature.

IDENTIFIED KEY COMPETENCIES: Dealing with Ambiguity, Organizational Agility, Process Management, Presentation Skills, Problem Solving, Negotiating, Composure and Business Acumen.


  1. Develops and supports initiatives to improve the quality, effectiveness, and efficiency of assigned operations and services.
  2. Prepares, implements and monitors business, operational, and financial plans to ensure financial stability in assigned areas of responsibility.
  3. Responsible to ensure procedures are in place in assigned areas of responsibility to promote compliance with agency policies and mitigate risk.
  4. Assists in the facilitation of pertinent communication and information sharing, both within and outside of the organization.

SUPERVISORY:Responsible for the administrative supervision of assigned staff, including but not limited to:

  1. Hiring, firing, discipline, performance evaluation, in-service education, training, development and support, and ensuring that there is an adequate number of staff to fulfill assigned responsibilities.
  2. Conducting regularly scheduled staff meetings.
  3. Ensuring the competency and professionalism of assigned staff.
  4. Ensuring that all services provided by the department adhere to federal and state laws and regulations governing personnel administration and policy and procedure.

Reimbursement Management and Planning:

  1. Develop and maintain a system that provides for regular monitoring and trend analysis related to revenue and reimbursement. Keep CFO, and program management apprised of issues impacting reimbursement. Identify and recommend changes that would improve reimbursement.
  1. Prepare and present an annual report to management outlining the results of the annual cost reports, and corresponding reimbursement impact.
  1. Work in conjunction with program management in pricing new products and services.
  1. Analyze funding, rates, and prices established by the State and advise management of errors in financial reimbursement.
  1. Serve as a liaison to funding bodies and other third parties regarding cost reporting, rate setting, rate appeals, price adjustments, prior property authorizations, and service development.
  1. Responsible for supporting the development and periodic review of written policies and procedures related to assigned areas of financial operation of The Resource Center.
  1. Develop and prioritize an internal audit schedule to address assigned areas of financial reporting to ensure accuracy and compliance with internal policies and procedures as well as external regulatory requirements.
  1. Responsible for keeping the CFO updated on all pertinent issues involving fiscal issues. Addresses problems in these areas with a listing of viable solutions. Makes recommendations to the CFO for improvement in the existing accounting and operational systems.

  2. Assist the CFO in the annual review and update of all policies and procedures related to cost reporting and accounts receivable functions.
  3. Provide input into the budget development process with regards to analysis of future rates and the financial impact.
  1. Work in conjunction with and provide support to the Controller and Assistant Director of Finance in Budgeting and Allocations.

Accounts Receivable:

1.Ensure the accurate and timely billing of all goods and services provided by the Agency.

  1. Develop and provide for periodic assessment of collection policies and procedures to include credit checks, collection practices, utilization of collection agencies, and policies for discontinuation of services.
  1. Coordinate with program management with regard to collection efforts through the regular distribution and analysis of account aging reports.
  1. Assist staff in communication with vendors, customers, patients, and family members concerning any challenges, or complaints they may have with billing.

5.Review and approve all account written off as bad debt.

6.Ensure compliance with current laws and regulations regarding the administration of Accounts Receivable.


  1. Commitment to Mission: Supports the Mission, Vision, Beliefs, policies, philosophies and outcomes of The Resource Center.
  2. Support for The Resource Center and Community: Involvement in organizations and activities which reflect and/or support The Resource Center mission/beliefs for purposes of creating public awareness, fund-raising, staff support and community involvement, including participation in The Resource Center-sponsored events and membership.
  3. Professionalism: Conducts oneself in an ethical, courteous, respectful and professional manner; promotes good working relationships with other departments, peers, The Resource Center staff members, family members and individuals we support. Maintains confidentiality.
  4. Corporate Compliance: Promotes and understands The Resource Center’s policy on corporate compliance to ensure a culture within the Organization that promotes prevention, detection and resolution of challenges.
  5. Commitment to Staff Development: Encourages and ensures an environment where staff can develop and advance professionally.

Executive Support

Grade 22 – Entry/ Support
Grade 23 – Program
Grade 24 – Technical/ Licensed

The Resource Center is an equal employment opportunity employer and will not discriminate on the basis of race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, citizenship status, military status, domestic violence status, predisposing genetic characteristics or genetic information, physical or mental disability, any other category protected by law, or any other non-job related characteristic. As needed, The Resource Center will provide reasonable accommodations for disabilities to employees and applicants whenever such accommodation would not create an undue hardship or a safety concern in the conduct of TRC’s operations.

Other details

  • Job Family TRC - Active - PFL/DBL Eligible
  • Pay Type Salary
Location on Google Maps
  • 200 Dunham Ave, Jamestown, NY 14701, USA