Senior Clinical Specialist - Guangzhou, China

The main responsibilities for this position are to promote AngioDynamics’ products through the education of current and potential customers, providing them with clinical education and technical support in an effort to provide world class service to our customers. Responsible for product installation and in-service support to help new accounts and physicians integrate products into their clinical practice. This position will encompass case coverage, follow-up, support, troubleshooting, repairs, software & hardware upgrades when applicable, customer service and education for AngioDynamics’ products.

Essential Duties and Responsibilities

• Determine clinical approach for on-site case coverage, service and education to customers that will support the growth strategy aligned with AngioDynamics and external partners.
• Maintains current knowledge about assigned products and services as well as competitive products and disease states.
• Attends internal/external education meetings and reads appropriate professional journals to maintain and enhance skills and clinical competency.
• Provides availability for assignments providing clinical support and training for AngioDynamics’ products.
• Stays current on the latest clinical data relating to all of AngioDynamics’ products.
• Educates sales team on all of the current clinical data and new developments regarding AngioDynamics’ products, including how these developments can provide clinical benefits and patient safety, especially in assigned region.
• Shows clinical differences and patient outcomes between AngioDynamics’ products and competitive products.
• Educates and trains physicians, hospital personnel and office staff on technical matters relating to products and therapies. This is achieved by coordinating: one on one sessions, in-service education programs, seminars and/or outside symposiums.
• In certain instances, this person may be engaged in basic market development activities depending upon the needs of the assigned geography.
• Respond to requests from Customer Service and Sales to troubleshoot product problems. Partner with hardware services to diagnose, repair and provide technical/clinical support for products within region as needed.
• Deliver timely, effective on-site software/hardware upgrades to the installed base with associated operator training to ensure optimal System performance during procedures for certain products.
• May perform other duties as assigned.

Education and Experience

• Bachelor’s Level of Degree in the clinical field of study
• 5 years of demonstrated experience in clinical experience in interventional radiology, cardiology or surgery
• RT, RN, PA, CCP, RA ARNP or similar clinical credentialing certifications required

Skills/Knowledge

• Effective communication skills, including ability to interact with medical staff, sales and marketing teams
• Effective teaching skills with ability to translate complex instructions clearly
• Ability to work with precision, accuracy and high attention to detail
• Ability to analyze and recommend changes to training documents
• Ability to construct an effective training program

• Proficient in the following computer software applications: Microsoft Office
• Exceptional interpersonal skills.
• Strong organizational skills.
• Strong communication skills (written and verbal).
• Ability to effectively communicate both internally and externally.
• Ability to read and interpret documents such as safety rules, operating and maintenance. instructions, and procedure manuals. Ability to write routine reports and correspondence.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job:

• Work safely and follow all OSHA regulations and company safety policies and procedures.
• For all on-the-job injuries or accidents, must notify manager/supervisor immediately.
• Exposure to standard office environment and medical facilities
• Ability to frequently lift and/or move up to 15lbs
• Ability to occasionally lift and/or move up to 50lbs
• Ability to regularly sit or stand for extended periods of time
• This position requires some travel up to 60% of the time