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Administrative Associate - New Business

Brighton, MI 48116, USA Req #617
Monday, May 15, 2023

Sizeland Medicare, a part of the Senior Market Sales, Inc. (SMS) / Alliant family of companies is a leading insurance marketing organization focused on Medicare solutions. We are looking for motivated individuals who share our commitment to excellence in customer service. Due to growth and on-going customer demands we have an opening for a New Business Associate to join our team.

Sizeland Medicare is located at
719 E Grand River Ave. Brighton, Michigan 48116

* Full time position * $20/hour * Benefits + 401k, PTO and paid holidays * Monday-Friday 9a-5p

Responsibilities for this position include but are not limited to:

  • Quality review of new business applications
  • Data entry processing
  • Printing and scanning documents
  • Internal and external customer service via phone and email
  • Calling insurance carriers to check status of applications and resolve enrollment issues
  • Reviewing insurance carrier websites to build policy screens using our internal CRM system


  • Organized & Detail Oriented
  • Problem Solver
  • Team & Customer Service Oriented
  • Ability to perform and act professionally in all situations
  • High sense of urgency
  • Professional verbal & written communication skills
  • Excellent PC skills including Microsoft Office
  • 40 wpm minimum
  • High School Diploma or GED
  • Minimum of 1 year experience working with Medicare products preferred
  • Minimum of 1 year general insurance industry or related field (financial services, marketing, business-to-business customer service or call center, or sales people support) experience preferred but not required
  • Peak season is between October – December - overtime will be required
  • Normal business hours: Monday - Friday 9a-5p

Equal Opportunity Employer; SMS participates in the E-Verify system.


Other details

  • Pay Type Hourly
  • Hiring Rate $20.52
Location on Google Maps
  • Brighton, MI 48116, USA