Administrative Associate - New Business

Sizeland Medicare, a part of the Senior Market Sales, Inc. (SMS) / Alliant family of companies is a leading insurance marketing organization focused on Medicare solutions. We are looking for motivated individuals who share our commitment to excellence in customer service. Due to growth and on-going customer demands we have an opening for a New Business Associate to join our team.

Sizeland Medicare is located at 719 E Grand River Ave. Brighton, Michigan 48116

* Full time position * $20/hour * Benefits + 401k, PTO and paid holidays * Monday-Friday 9a-5p

Responsibilities for this position include but are not limited to:

• Quality review of new business applications
• Data entry processing
• Printing and scanning documents
• Internal and external customer service via phone and email
• Calling insurance carriers to check status of applications and resolve enrollment issues
• Reviewing insurance carrier websites to build policy screens using our internal CRM system

Qualifications:

• Organized & Detail Oriented
• Problem Solver
• Team & Customer Service Oriented
• Ability to perform and act professionally in all situations
• High sense of urgency
• Professional verbal & written communication skills
• Excellent PC skills including Microsoft Office
• 40 wpm minimum
• High School Diploma or GED

• Minimum of 1 year experience working with Medicare products preferred
• Minimum of 1 year general insurance industry or related field (financial services, marketing, business-to-business customer service or call center, or sales people support) experience preferred but not required
• Peak season is between October – December - overtime will be required
• Normal business hours: Monday - Friday 9a-5p

Equal Opportunity Employer; SMS participates in the E-Verify system.
 

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