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Account Associate - Employee Benefits

Portland, ME, USA Req #403
Tuesday, April 4, 2023

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 10 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at


Responsible for providing customer service to assist Producers and service team in servicing existing accounts and soliciting new business.  


Processes individual and group applications;
Processes COBRA & FSA statements and billing;
Composes general correspondence with clients and carriers; 
Interacts with clients to respond to inquiries concerning service accounts;
Coordinates Form 5500 completion process with clients;
May coordinate or assist with organizing client health programs and wellness fairs;
Assists with preparing group communication pieces for client open enrollment;
Maintains database of carrier information and underwriting criteria;
Creates and maintains client or group information sheets;
Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
Other duties as assigned.


High school diploma or equivalent combination of education and experience  
Two (2) or more years related work experience 
Valid insurance license
Must continue to meet Continuing Education requirements for license renewal
Encouraged to complete Career Path requirements as communicated by supervisor

Good verbal and written communication skills 
Good customer service skills, including telephone and listening skills
Good problem solving and time management skills
Intermediate typing skills (30 - 35 wpm)
Ability to work within a team and to foster teamwork 
Ability to prioritize work for multiple projects and deadlines
Proficient in Microsoft Office Suite


We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package.  We encourage you to explore what we have to offer. 

For immediate consideration for this position, please click on the “Apply Now" button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.

For more information on Alliant Insurance Service's benefits, visit the link below.  

Other details

  • Pay Type Salary
  • Job Start Date Tuesday, April 4, 2023
Location on Google Maps
  • Portland, ME, USA