Titles Administrator

• Multiple medical plans including a high deductible health plan that costs $0 out of your paycheck 
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance 
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance 
• Generous paid time off options, including vacation time, sick days, Company holidays, floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation 
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company 
• Retirement planning through the Company’s 401(k)

What you will do:

ACV Auctions is looking for an enthusiastic Titles Administrator for our Headquarters in Buffalo who has a knack for cars and wants an opportunity to join a growing company. Our Operations Associates are an integral part of our company. They are detail orientated, process focused, and self-motivated. The primary role of this position is to receive, process, verify, and reassign titles from sellers on sold vehicles.

• Process and reassign titles for vehicles sold.
• Examine vehicle title for accuracy and conformity to specified requirements.
• Verify acceptance and negotiability of the title in the state for which it is filed.
• Confirm accurate Vin #, Mileage, Release of any Liens, proper signatures of the seller, proper reassignment to the buyer, and that titles contain no alterations.
• Work closely with Specialists and report any discrepancies in a timely fashion.
• Validate a consecutive chain of ownership.
• Maintain knowledge of current DMV laws and regulations as they relate to the vehicle titles and interpret titling regulations in each state.
• Resolve title issues through interaction with customers, dealers and regulatory agencies.
• Document recurring title issues and potential problem scenarios to help with continuous education efforts for the entire title.
• Perform tasks as assigned by the manager/senior.

What you should have:

• A minimum of 1 year of administrative or customer service experience.
• Title and / or licensing experience preferred.
• Proficiency in Microsoft Office Suite.
• Detail-oriented skills required.
• Quality focused mentality is a must.
• Strong verbal and written communication skills.
• Pleasant disposition and strong customer service skills.
• Desire to roll up your sleeves to get stuff done, doing whatever it takes to delight a customer.
• Ability to multitask.

Compensation: $18.00 per hour. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.

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