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Director of Recruitment

Virtual Req #763
Wednesday, May 17, 2023

The Scout Marketplace Manager is responsible for building a strong, adaptive community of search firm partners as well as the processes and practices that enable them to successfully deliver talent to Scout clients.


  • Understand the makeup and capabilities of Scout’s Marketplace including industry and talent strengths/gaps

  • Work closely with Client Partners and Client Success Managers to understand assigned clients in detail (talent needs, forecasting)

  • Build a strategy for the Marketplace to ensure strong requisition coverage, high fill rates, and fast time to fill

    • Continually analyze the Marketplace to identify opportunities and gaps

    • Through a team, recruit search firms to build talent/geographic strength

    • Build and own KPIs for search firms basing activities on quantitative knowledge

  • Grow, train, motivate, and support a team of Marketplace associates to accomplish the above 

  • Through a team, deliver successful talent acquisition for clients (more successful searches) and partners more opportunities)

  • Though a team, address and resolve escalated service issues or challenges with partners

  • Set annual goals/OKRs (Objectives and Key Measures) for the Marketplace overall as well as individual team members  

  • Design and execute a strategy for ensuring accounts not assigned to a Client Partner or Client Service Manager are effectively supported

  • Build and improve processes and policies for the Marketplace that reward success and manage risk

  • Partner with Engineering to ensure the evolution of the Scout platform is clearly linked to partner and client needs

  • Partner with Scout Analytics to build out systems and visibility for the responsibilities above

  • Initially, this role will focus on identifying, engaging, and supporting traditional search firms, but will expand in the future to include management of an in-house team functioning as partners by leveraging artificial intelligence sourcing tools 

Required Skills/Abilities/Profile: 

  • Strategic strength:  Connects the purpose of the department to Scout’s overall strategy and goals, creating and executing plans to ensure the Marketplace is effectively fulfilling its role within Scout

  • Tactical execution/strength:  Identifies the most efficient way to drive results, effectively sets priorities, engages team members with supportive, motivating clarity

  • Systems mindset; sees interdependencies and builds teams and processes that reflect them

  • Authoritative but human: Holds teams accountable while ensuring they have the leader’s full support

  • Excellent verbal and written communication skills. 

  • Excellent interpersonal and customer service skills.

  • Excellent sales and customer service skills.

  • Excellent organizational skills and attention to detail.

  • Excellent time management skills with a proven ability to meet deadlines.

  • Strong analytical and problem-solving skills.

  • Strong supervisory and leadership skills.

  • Ability to prioritize tasks and to delegate them when appropriate.

  • Ability to function well in a high-paced and at times stressful environment.

Preferred Qualifications, Education, and Experience:

  • Experience working with Managed Service Programs (MSPs) as a provider or MSP manager

  • Bachelors degree in business administration, finance, or equivalent experience

  • 5+ years experience working in the staffing industry, ideally working with large scale clients

  • Experience effectively leading teams

Physical Requirements: 

  • Prolonged periods of sitting at a desk and working on a computer of up to 8 hrs per day.

  • Remote position. 


We are the leading global work solutions company. Through a range of brands, we help guide businesses toward the talent, technology, and services they need to excel. From specialty recruiting and talent experience to creative strategy and project management, we’re making the future of work better for everyone. Our brands include Aquent Talent, Aquent Studios, Aquent RoboHead, Aquent Scout, Aquent Employer of Record, and Aquent Gymnasium. To learn more, visit


Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Other details

  • Pay Type Salary
  • Max Hiring Rate $90,000.00